Customer relations and problem resolution * Employee management, including hiring, career and team development and, when necessary, termination * Program management, including operations and organization process improvement planning * Staff training, including communication and organizational improvement mandates * Insurance claims management, including oversight of litigation processes * Hands-on facilities management, including meeting government oversight requirements

Highlights:

• Management
• Underwriter
• Billing
• Insurance
• Litigation
• Scheduling
• Settlements
• UL
• Call Center
• Deposits