Experienced mortgage banker specializing in all financial products and services related to mortgages. Managed and implemented mortgage servicing processes for large servicers with an emphasis on default management.. Broad experience in collaborating with both internal and external partners, influencing assigned customer base and sharing best practices. Core Qualifications * Strong understanding of the mortgage servicing process including but not limited to compliance, general servicing, default management, loss mitigation, investor reporting and accounting. * Experienced in servicing and loss mitigation of manufactured homes. * Exceptional approach to customer service providing an optimized consultative experience. * Familiarity of VA, FHA, Fannie Mae and Freddie Mac guidelines and regulations. * Broad experience in providing on-site consultation, training, and reaching out to various audiences across numerous social demographics through a range of communication channels. * Comfortable with setting objectives and accomplishing them within deadlines. * Extensive experience in managing collections, loss mitigation and foreclosure pipelines resulting in consistent year over year reduction of both REO volumes and overall credit losses.

Highlights:

• Management
• Accounting
• Best Practices
• Business Objects
• Compliance
• Customer Service
• Documentation
• FHA
• Financial
• Messaging