((Seeking a position where I can work to the best of my abilities to manage and to ensure that everything runs smoothly with Company Policy & Procedures)) Working History. Employer Position Period Of Work * Dnata Airport Services LTD Erbil Cargo Manger 15 May 2013 - 31 December 2018 * Ensure the efficient and effective operation of the Dnata cargo warehouse, with free flow of import and export cargo between customer aircraft and cargo importers/exporters * Develop and implement a strategy for operational management such that targeted service delivery standards and SLA's agreed with customers are effectively maintained * Identify and manage problems within the cargo handling operation and deploy resources to ensure the resolution of issues whilst ensuring that safety, security and costs are maintained at acceptable levels * Conduct regular service audits on a shift basis to ensure compliance with service standards / safe working practices, providing regular feedback and recommendations to the GM * Ensure all customer complaints and related investigations are professionally managed ensuring adequate service recovery / damage limitation measures are taken to restore Dnata good will * Develop and maintain relationships with Airport Authority and border agencies (customs etc) to facilitate the smooth handling of all customer cargo shipments * Responsible for the costs and revenues of cargo handling, looking after yearly budget. * Maintain/establish contacts with existing and potential clients ensuring the development and growth of the cargo handling department * Identify training needs and develop an annual training plan for submission to the GM. Subsequently manage training delivery ensuring compliance and currency of all employees * Building new Fencing Area to separate the Import & Export Yards & inspection customers area with Storages warehouse * Increased & upgrade the Cool product storages for PER, CRT & Freezers to be able handle more Volume, * Build new DG storages to be segregated from General Cargo * Implement New Services of Internal Terminal Transfer (ITT), with adding Trucks & Trailers to Operation for Fast services and deliver Customers Consignments * Good setup of all Company work instructions to be matched with Local procedure and authorities requirement * Within 5 years over 24 Airline audits was able to not Have more than 2 Finding on any documentation and airline process * Managing 86 staff, 24/7 operation in 5 Cargo Warehouses * Planning the yearly Budged, Hiring New staff and managing the Manpower to control the Budged expensive as per KPI * Handling all Kind of Import & Export Mail & Cargo from 12 Origins over 25 flight a day, With Freighters CAO, and Passengers PAX flights operating to/ From Erbil. * Beirut Cargo Center( BCC) Logistics, Partner Of DB Schenker Country Manager 1 Oct 2008 - Apr 2013 * All logistics (3d logistics, Air, Sea land & operation Sales Monitoring, Business Development in Iraq * Open 3 branches in Baghdad, Erbil, & Basra. * Monitor 7 Representative of Customs clearance agents in all Entry points in Iraq * Handle Most of Big, Electrical, Oil & Gas, water Projects * Handling, transporting clearing, all Fair & Exhibitions shipments where was in Erbil International Fair, Oil & GAs, Iraq Project Baghdad International Fair& Basra Oil & Gas * House Hold Movers, Packing, Unpacking, Placing the Goods * Warehousing and WMS for Bridgestone, Sanita plus distribution In Iraq * Good worldwide Logistics operation Knowledge with Handling over 1000TUE per Year From Far east, GCC, Mersin & others Turkey Ports * Handled over 2000 Trucks, 20' & 40' over size Trucks, from EU, GCC, Lebanon Jordan & Turkey Door to Door Services, FTL & LTL services. * Al Fawares Specialist for Oilfield Services (FSOS) Admin Director of Erbil office 05 May 2007 - 20 Sep2008 * Accountant, Inventory, Purchasing, Company Transactions with Region Government & Customs clearance & handling all Import & export shipments & contracting ext * Following all PO & Vender Files to make sure the orders are matching the Budged, * Following all import Cargo and spare parts for our Projects and manage with Local authorities for clearance and delivery * Good setup with our vender's, to not have any Compliances * Erbil International Airport (EIA) Cargo Assistant 3 March 2007 - 3 May 2007 * Looking after all cargo Handling flight Import/Export customer services and delivery * Monitoring all FFMs, and support the ground handling team to make sure all flights will be handled on time * Improve the Process of cargo Handling as beginning start to make sure will obtain the standard of Ground handling * ONSOLIDATED CONTRACTORS INT'L COMPANY (CCIC) Logistics/Customs Clearance Agent 1 Apr 06 -31 Oct 06 * Inventory, Purchasing Issuing MR, PO, Company Databank, Backup, IT assist, Contract, Company Transactions with Region Government & Customs ext * Monitoring all Import & Export Cargo * looking after all Fleet of Trucking for sit delivery * Making sure that all staff are following the safety standard as per policy of operating in Oil & Gas sites * Washington International, Inc. (WGI, WII) Erbil Compound Purchasing Agent/Runner 2 Dec 2004 - 31 Mar 2006 * Doing all logistics issues with local supplier & American bases in Iraq (Tikreet, Kirkuk, Mosul, Erbil, Duhok & Sulimaniah with HQ Baghdad * Purchasing Item need PO & other from pity cash (Supplying Compound). * Ordered Items and follow the logistics of it tell been deliver * Getting the Acknowledgment and Acceptance, VSQ form from the venders in the market following the PEP and Op for WGI to complete Procurement folder. * Negotiation with the vendor about the price of the items, Gating offers from them * Looking after all maintenance of equipment's & Fire Ext. * Al-Aman & Nabar Company for Transportation Logistical Warehouse Overseen 05 Jul 2003 - 22Jan 2004 (General Company for Trading Food Supplements). (Within Ministry of Trading), * This Company was contracted with WFP Organization (WFP - UNSCR 986) Be responsible for ensuring that all staff within the company is facilitated to perform their duties by providing logistical support. * Supervising the border crossing, reception and storage of the feeding inputs in the designated Governorate (Erbil) and Control authorized deliver, sale receipt of sold input in the Governorate. Arranging for secondary transport from the Governorate warehouses to other distribution centers within the cities and villages. * Organizing rental of needed transport for program's campaigns, Over all supervision of store keepers, Assistant storekeepers. * .Maintaining proper records and documentation for procured items, and participating in local purchase committees and tenders. * Supervising / Management of the warehouse activities, monitoring record keeping regarding received and distributed inputs for distribution canters. * Maintains an up-to-date records and analysing data of all feeding inputs received, released, short and damaged in special files as a part of my filing system for future documentation, together with keeping the information's in an updated database (for all stock movements) Logistics advisor for Most of Oil & Gas Companies & Banks started In Erbil between 2006 - 2009

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