A competent, reliable professional in business with emphasis on customer satisfaction. Major strengths in strategic planning, organization, diplomacy, management, pro-active problem solving skills with practical solutions. Proven ability to communicate with a wide range of multi-cultural people having diverse needs. High energy level, dedicated to meeting/exceeding project objectives. Possess outstanding communication and interpersonal skills with demonstrated ability to be innovative and resourceful. Business practices are guided by a strong sense of personal ethics. AREAS OF EFFECTIVENESS * General Management * Organization * Communications/Training * Time Management * Customer Service and Satisfaction