Managed teams of IT professional to deliver business solutions that improved revenue stream, ensured business continuity and solved IT security issues meeting FAA specifications. * Managed SW Engineers to develop, test and deliver, quality software products through the Software Development Life (SDLC). * Tracked and managed: costs, schedule, scope, risks and quality metrics throughout the projects. Used both the Agile/SAFe and Waterfall development methods. * Communication plans at peer and Executive level with shareholders and customers. Engineering Release Manager * Managed the PMO Plan of Record for four of corporates Software Business Units. Held formal SDLC checkpoints for all projects. Corporate decisions on Market and product deliverables to protect and grow revenue projections. * Proven skills at the business unit level delivery of software projects across multiple portfolios Drove the business unit Project portfolios organizing, managing solving cross-functional worldwide team issues to deliverable new and existing software products and services. * Managed at the single project level the delivery of developed software as an R&D Manager. I managed 10 - 12 Software engineers. * Masterd skills include: project communications, change management, Risk management, Plan-of- Record (POR) processes, product lifecycle checkpoints/milestones, personnel/HR deliverables and schedule management. Delivered projects on schedule and within budget regularly. Software Support Manager - Years of experience as a worldwide Premier Software Support Manager. Defined, managed support processes, managed premier customer escalations, defined support plans, and improved and streamlined the SDLC.

Highlights:

• Metrics
• Engineering
• Communications
• Customer Relationship Management
• HP
• Replication
• Services
• Troubleshooting
• Marketing Management
• Product Marketing