MBA graduate with twenty-eight years of combined budget, contracting, human resource management and strategic planning experience in the federal government. Also an expert in project management, training and development and customer service, and twenty- eight years as an expert tax practitioner with a proven record of success in individual and business tax preparation. ? Managed two multi-program offices budgets, 2003 - 2006 for The Library Of Congress, Operations Management & Training Office (OMT) and Office of Workforce Diversity (OWD), totaling $3.9 million, and manages a $10mil budget for the Office of Support Operations/Human Resources Services and Child Care Services, 2008 to present. Advises all levels of management and staff on personnel regulations, labor laws, budget and contract laws using best practices to achieve agency and office goals and objectives. ? Successfully led the development of a new tracking tool to manage budget, staff training, procurement and annual performance goals ? Managed multiple complex service and training contracts in excess of $2 mil and other office service requests including staff training and development programs and office renovation projects ? Expert in all facets of federal government budgeting, strategic planning, contracting, human resources/recruitment and training and development EEO/diversity/affirmative action, personnel and performance management, and emergency preparedness ? Established an independent tax and accounting service with more than sixty clients for twenty-six years ? Experience in leading change, building coalitions and motivating high-performing teams and support networks ? Demonstrated ability to lead and manage others with prior experience as Acting Chief of Training 2002 - 2003, Chief Union Steward for five years (1994-1999), Youth Director for eleven years (1996-2007), Acting Director of HRS/SPA in the absence of the director, 2010 to 2012, Liberal Arts Ministry Director (2011 to 2014) Chair, Audit Committee (Jan 2013 to Nov 2014) and Chair, Trustee Board (Jan 2015 to 2018) ? Experienced in managing and coordinating five rental housing units for a religious organization for three years applying the Section 8 Voucher Program 1 procedures and guidelines for district residents and families through the District of Columbia Housing & Community Development. ? Strong in technical writing and oratorical/verbal communication skills ? Successfully completed a music group feasibility study that resulted in the restructuring of the music department to provide a more effective program and performance, 2011 ? Led campaign in establishing the first-ever youth department at faith organization with a learning structure and service/volunteer component, 2003 to 2014 ? Served as board member in establishing the first-ever Library of Congress Childcare Development Center (Little Scholars), 1993 - 1996 PROFESSIONAL BACKGROUND/WORK EXPERIENCE December 1989 to Present MACKIE'S Tax & Accounting Service Founder/Owner Direct Home Office: (202) 733-3854/mackfaith1@yahoo.com Duties and Responsibilities ? Provides federal and state tax service to 60+ clients for individual, joint and business processing throughout the metropolitan area and out of state. ? Provides tax advice on tax exemptions, deductions, credits, and estimated taxes for federal and state withholdings. ? Validates all income sources and supporting documentation ? Researches and applies new tax laws and credits to client tax applications ? Represent clients to tax authorities on submission of tax packages and tax notices ? Performs tax analysis to determine clients projected personal and business tax cost for the next tax year ? Maintains confidential files for each client using a coded IRS-approved tax software. ? Picks up and drops off client tax packages Accomplishments ? Retained clientele at current level for the last four years, 45% are joint and business filers. ? Successfully negotiated reduced tax liability and payment arrangements with tax authorities for five clients ? Each tax year a new client is referred by current customers. 2 LIBRARY OF CONGRESS, 101 Independence Avenue SE, LM-644, Washington, DC 20540 January 2008 to October 2017 Office of the Support Operations/Human Resources Services/Deputy Director of Human Resources Operations Program Specialist/Fund Manager, Supervisor: Mr. John Mondragon, Deputy Director for Operations, 202-707-6544 Duties and Responsibilities: ? Achieve success in highly visible role as Program Specialist/Fund Manager for OSO/HRS office for seven years. ? Manage and execute budget of $10 million for HRS' personnel, operations, and child care center including payroll for sixty-one employees, medium/large service contracts, purchase card, staff and support offices training, emergency preparedness, facilities and safety provisions and equipment acquisition. ? Prepares monthly quarterly spending and program performance reports for director and budget office. Prepares Annual Operating Plan, and conducts cost analysis on prior and current labor, contracts and operating costs. Attends monthly administrative and budget called meetings. ? Provides guidance and recommendations to HRS director and managers on budget planning and execution, strategic planning guidance, reports 3 and updates on annual objectives and internal control efforts, contract status and procedural changes, and facilities and security updates. ? Performs all human resource tasks including job analysis, structure interviewing, projecting costs for new hires, and reporting on onboard staff administrative requirements. ? Provides guidance to service and support unit staff on standard operating procedures on submitting requests for contract services, supplies, internal and external training using best practices for processing individuals and groups in the Library's financial system. ? Supports special projects and coordinates activities within and across service and support units on budget planning and processes, contract preparation, training, staff forums, special call meetings, and administrative projects with pre-set deadlines. ? Serves as representative on the Internal Control Program Working Group, Budget Working Group, Floor Warden for Emergency Preparedness and Working Group Financial Systems Working Group (Financial Reporting System/Library of Congress Budget System & Momentum Financial System), Strategic Planning Working Group, and the Contracts Working Group Accomplishments ? Completed all activities, plans & projects within budget thresholds, and used financial and performance planning meet pre-determined deadlines in accordance with policy and procedures ? Designed a reporting document using excel to track budget cost and created an annual calendar with deadlines for administrative and financial requirements to effectively perform and meet operations objectives and performance targets ? Coordinated a Library-wide training program, COTR to prepare qualified staff with certified acquisition rules and procedures for administering procurement actions. ? Recipient of three outstanding performance awards for executing HRS' spending plan in accordance with the budget requirements and assisting ? Retained clientele at current level for the last four years, 45% are joint and business filers. ? Successfully negotiated reduced tax liability and payment arrangements with tax authorities for five clients ? Each tax year a new client is referred by current customers. 2 LIBRARY OF CONGRESS, 101 Independence Avenue SE, LM-644, Washington, DC 20540 January 2008 to October 2017 Office of the Support Operations/Human Resources Services/Deputy Director of Human Resources Operations Program Specialist/Fund Manager, Supervisor: Mr. John Mondragon, Deputy Director for Operations, 202-707-6544 Duties and Responsibilities: ? Achieve success in highly visible role as Program Specialist/Fund Manager for OSO/HRS office for seven years. ? Manage and execute budget of $10 million for HRS' personnel, operations, and child care center including payroll for sixty-one employees, medium/large service contracts, purchase card, staff and support offices training, emergency preparedness, facilities and safety provisions and equipment acquisition. ? Prepares monthly quarterly spending and program performance reports for director and budget office. Prepares Annual Operating Plan, and conducts cost analysis on prior and current labor, contracts and operating costs. Attends monthly administrative and budget called meetings. ? Provides guidance and recommendations to HRS director and managers on budget planning and execution, strategic planning guidance, reports 3 and updates on annual objectives and internal control efforts, contract status and procedural changes, and facilities and security updates. ? Performs all human resource tasks including job analysis, structure interviewing, projecting costs for new hires, and reporting on onboard staff administrative requirements. ? Provides guidance to service and support unit staff on standard operating procedures on submitting requests for contract services, supplies, internal and external training using best practices for processing individuals and groups in the Library's financial system. ? Supports special projects and coordinates activities within and across service and support units on budget planning and processes, contract preparation, training, staff forums, special call meetings, and administrative projects with pre-set deadlines. ? Serves as representative on the Internal Control Program Working Group, Budget Working Group, Floor Warden for Emergency Preparedness and Working Group Financial Systems Working Group (Financial Reporting System/Library of Congress Budget System & Momentum Financial System), Strategic Planning Working Group, and the Contracts Working Group Accomplishments ? Completed all activities, plans & projects within budget thresholds, and used financial and performance planning meet pre-determined deadlines in accordance with policy and procedures ? Designed a reporting document using excel to track budget cost and created an annual calendar with deadlines for administrative and financial requirements to effectively perform and meet operations objectives and performance targets ? Coordinated a Library-wide training program, COTR to prepare qualified staff with certified acquisition rules and procedures for administering procurement actions. ? Recipient of three outstanding performance awards for executing HRS' spending plan in accordance with the budget requirements and assisting ? Completed all activities, plans & projects within budget thresholds, and used financial and performance planning meet pre-determined deadlines in accordance with policy and procedures ? Designed a reporting document using excel to track budget cost and created an annual calendar with deadlines for administrative and financial requirements to effectively perform and meet operations objectives and performance targets ? Coordinated a Library-wide training program, COTR to prepare qualified staff with certified acquisition rules and procedures for administering procurement actions. ? Recipient of three outstanding performance awards for executing HRS' spending plan in accordance with the budget requirements and assisting ? Completed all projects under budget, and financial and statistical reports meeting all deadlines in accordance with policy and procedures ? Designed a working excel spreadsheet to track personnel and operations expenses, and audit all contracts and services rendered by outside vendors ? Coordinated a major renovation project for direct office and training facilities within budget projections ? Coordinated all personnel actions for reduction in force employees to their new assigned positions within a six month period ? Recipient of eight monetary awards and QSI for outstanding performance in executing a financial management and office administration from 1999 to the present. June 1994 to July 1999 AFSCME Local 2477 Chief Steward Supervisor: Joel Stern, (202) 707-6291, Full-Time (Agency Exemption) Duties and Responsibilities ? Directed stewards on various workplace matters relating to working conditions, performance and employee personal issues ? Provided monthly status report on cases pending and completed. Recommended actions for more complex and sensitive employee matters on a case-by-case basis. ? Setup meetings with managers and supervisors for employees affected by potential reduction-in-force, work schedule changes, duty station relocation, health and safety issues and other working conditions ? Assigned stewards to their duty stations for more personal and on-site attention Accomplishments 7 ? Resolved 80% of employee matters through the dispute resolution center and one-to-one meetings with managers and supervisors ? Provided intermittent office coverage for immediate office while serving full-time as chief steward and maintained quality service to union members. 7 ? Resolved 80% of employee matters through the dispute resolution center and one-to-one meetings with managers and supervisors ? Provided intermittent office coverage for immediate office while serving full-time as chief steward and maintained quality service to union members.
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