Occupation:Help Desk Specialist |
Location:Harvest, AL |
Education Level:Associate |
Will Relocate:YES |
Description
Dependable, motivated, and versatile professional with over 13 years of experience in advanced computer technology. Expertise in hardware configuration, troubleshooting systems, and setting up routers. Adept at explaining complex technical processes and concepts to customers and non-technical staff in an understandable manner. Proven record of completing multiple tasks simultaneously while addressing customer questions and assisting other technicians. Demonstrates exceptional attention to detail through following procedures, solving connectivity issues, and efficiently repairing a plethora of technology systems. A+ and IBM Laptop and Desktop certified with proficiency in hardware/software installation.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Call Center Agent | 1/2011 - Present |
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