PROFESSIONAL OF EXPERIENCE LECTURER/TEACHER, ESL (English as Second Language), 2017 - 2018 - Language Center, Nguyen Tat Thanh University, Ho Chi Minh City, Vietnam: * Conducted university classroom lectures conducted class exercises and learning sessions for ESL Level 1, 2, TOEIC Preparation, and English for Accounting students. * Prepared classroom teaching materials tracked student attendance administered and evaluated tests. * Provided one-on-one and online English tutoring to students as requested. Private English Language Tutor - for Asian Students (Adults and Children) - 2016 - 2018 Web Content Editor and Quality Assurance Analyst and SME (Subject Matter Expert) - 2006 - 2016, Intel Corporation Sales and Marketing Group (Contracted through CDI Corporation, IT Solutions) * Conducted team training sessions and presentations provided individual coaching and instruction to customer support agents regarding customer e-mail communication style. * Evaluated and reviewed/proofed technical web content for grammar, trademarking, link integrity, etc., and to ensure published writing style conformance to Chicago, Intel, and Microsoft style guides. * DOCUMENTED DEFECTS, ISSUES, PROBLEM RESOLUTIONS, and content changes and corrections edited web copy using standard web authoring tools worked with Web Operations team to track issues to resolution. * GEnerated internal communication, statistical reports, and performed support metrics data analysis. * Provided Intel Corporate Website program support. OTHER COMMUNIATIONS-RELATED EXPERIENCE

Highlights:

• Web
• Intel
• Quality Assurance
• Test
• Accounting
• Adobe
• Assessments
• Automation
• Cascading Style Sheets
• javascript
• html