Analytically minded Claim Specialist skilled in claim negotiations with the knowledge and ability to provide quick and fair claims resolution. Ability to apply independent thinking while following the guidelines of the policy provided. Consults with other insurance adjusters, policyholders, claimants and company attorneys to ensure proper settlement and to comply with all state and federal regulations. Pennsylvania Adjusters License * Knowledge of insurance coverages, contracts, claims handling guidelines, legal and medical terminology * Accomplished in reviewing and interpreting account histories and statements * Experience in investigation and accessing damage to vehicles and property and drafting corresponding reports * Superior verbal and written communication skills * Excellent customer service, leadership, decision making and interpersonal relationship skills * Successful history in defending liability claims decisions via Inter-Company Arbitration * Strong analytical and investigative skills, ability to handle phone calls, emails, and data entry tasks * Crisis Management
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