Microsoft Office * Adobe Creative Suite * Brazing Trainer and Specialist * Self Starter * Team Oriented * Reliable * Refrigeration Knowledge * JDE * Blue Prints * Wiring Schematic Training * Work/Process Instructions * ECO Documentation Liaison * High Mechanical Aptitude * Production Supervisor * Dedicated * CAREER TRACK Therma-stor Madison, WI 7/2004 - 7/2018 Engineering Research and Development Technician 5/2018 - 7/2018 * New product development. * In-house troubleshooting. * Operate testing rooms for new product and existing product development data. * Perform component swapping to create costs savings on existing products. * Work with all departmental team members to determine manufacturability of products in development and production. Training and Development Coordinator, Tech. Doc. Writer, ECO Coordinator 9/2008 - 5/2018 * Consult with leadership to identify training needs based on quality, safety, and production needs. * Create training plan based on the needs assessment with all department managers. * Supervise the production efficiency and quality of accessory (subassembly/kits) assembly line. * Acting Production Supervisor during peak production. * Create work instruction documentation for wiring production units using Adobe Illustrator and SolidWorks 3D models for production. * Create step by step work instruction documentation of each production unit and mechanical or air tool/machine using Adobe InDesign (using both photos and embedded videos). * Create rework and deviation documentation and assembly process for production staff. * Instruct classes regarding safety and quality issues to implement correct processes. When needed, identifying other stakeholders (Design Engineering, Electrical Engineering, other misc. vendors) to help with instruction. * Perform time studies on processes to reduce cycle time and improve cost. * Maintain training records in all processes to ensure a flexible workforce. * Train employees in oxy/acetylene Brazing. * Lead project for feasibility of switching from acetylene to natural gas brazing for both quality and cost savings. * Create and maintain annual brazing testing documentation using CRM database. * Universally certified EPA Section 608 Refrigeration proctor. * Work directly with production employees during regular production hours to develop and improve quality, safety, and mechanical skills. * ECO coordinator between Design Engineering, Operations, and assembly line production staff to ease in the transition new, existing, and soon to be obsolete products. Refrigeration Tech/Refrigeration Assistant Foreman 1/2006 - 9/2008 * Consult with Production Supervisors to determine line priority. * Acting line Supervisor, as needed. * EPA 608 Refrigeration Universally certified. * Company certified brazing technician. * Move production team members from line to line, or position to position, as needed for production needs or correcting bottlenecks. * Maintain 100% production efficiency. * Float on the line to most needed position. * Train new and existing employees. * Work with stock clerks to be sure all needed parts are pulled on the line for work orders. * Help ensure all parts on the line are correct, remove all unneeded parts. Assembler 7/2004 - 1/2006 * Assemble subassemblies that did not require a brazing or refrigeration certification. * Ensure all parts I used were correct. * Received 100% efficiency on all subassembly and kits built. * Proficient use of all hand tools and air tools. Bartender/Training Supervisor 02/2001 - Present Veterans Of Foreign Wars - Post 9362 Sun Prairie, WI * Train all new bartenders on all aspects of the job including drink preparation, POS system management, bar cleanliness, compliance to state and local laws, and customer service skills to build valuable relationships with customers. * Accurately and quickly calculate bills and make change. * Engage in conversation with clientele in order to build rapport to ensure they became repeat customers.

Highlights:

• Adobe
• Adobe Illustrator
• Adobe InDesign
• Assembly Line
• Blue Prints
• Customer Relationship Management
• Customer Service
• customer service skills
• Documentation
• Electrical Engineering