Description
Knowledgeable Network Administrator qualified to upgrade software and hardware while monitoring network performance. An enthusiastic professional with a background implementing network-security products, including firewalls, antivirus software and intrusion prevention systems. Seeking a new position as a Network Administrator with a great organization. SKILLS * Network systems installation * Network repairs and maintenance * Experience with RS2, 2N Helios IP Eye, Genetec, and AXIS software * Network security oversight * Effective communication * Written and oral communication WORK HISTORY NETWORK ADMINISTRATOR 06/2017 to Current Insight Global - Katy, TX Worked along side of Senior Management to successfully implement new Network Security Access Control System for Katy Independent School District. Built software platform foundation to support Access Control permissions, access levels, user groups and security settings. Responsible for training, installation and maintenance for end user clients, using RS2 Access Control Security platform. Configured Access It! Universal.NET software. Performed routine system maintenance, and upgrades including patches, hot fixes and new security configurations. Installed and configured Helios 2N Intercom and camera software, for entry way security checks. Assigned IP addresses for network connectivity. Performed routine system maintenance and upgrades. Performed trouble shooting and repairs on MR-52 Mercury Boards, Schlage AD 300/400 wireless locks, Schlage and APTI card readers and Programmable Interface Modules (PIM's). NETWORK SECURITY TECHNICIAN 01/2010 to 02/2016 DataVox Technologies Inc. - Houston, TX Implemented and supported AXIS security, surveillance and access control systems by installing equipment, configuring Genetec servers, installing and testing Cat. 5 and 6 wiring, * * * * * * Planning and implementation Windows and Linux System analysis CISCO router management Troubleshooting Team leadership programming and calibrating equipment adhering to codes, regulations and standards. CLIENT RELATIONS SPECIALIST 02/2005 to 12/2010 DataVox Technologies Inc. - Houston, TX Developed, implemented and monitored programs to maximize customer satisfaction. Interviewed, hired and trained new Client Relations associates. Addressed negative customer feedback immediately. Routinely prepared and evaluated CRM reports to identify problems and areas for improvement. Arranged business appointments for clients to discuss upgrades, expansions and add on's for Avaya, Cisco and Toshiba phones systems and networks. EDUCATION ITT Technical Institute - Houston, TX Bachelor of Science Network Security, 2014 ITT Technical Institute - Houston, TX Associate of Applied Science Information Technology - Computer Network Systems, 2010
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