Description
Set goals and coached more than 24 of Laundry staff to increase productivity by 80% . * In Charge of one Big laundry located in Al Qouz and a small one located in the hotel. * Making the monthly budget and forecast for the revenue and expenses. * Conducts training on how to operate machines, how to use chemicals and knowledge of fabrics. * Responsible for handling performance reviews and hiring of new staff. * Set up a plan which increased revenue by AED 30,000 per month, hence reduced expenses and achieved forecast. * Active Member of Health and safety Committee, Sustainability Committee awarded go green champion department of the year in June 2017 by reducing truck diesel and reducing the use of guest laundry supplies like plastic covers, wire hangers recycling hence reducing expenses. * Reduced a staff turnover by 90% by training and developing their careers and giving chances of promotions. * * * Lead the team in achieving over 90% three times respectively in Leading Quality Assurance (LQA). Increase colleague engagement survey from 60% in 2016 to 80% in 2017. Reduced expenses by removing all outsourced staff and training staff to handle all areas. Four Seasons Jumeirah Beach - 225 rooms Position Date Joined : Laundry Supervisor (Pre - Opening Team) : 4 November 2014 to June 3 2016 Responsible to oversee the team of Linen and uniform attendants towards achieving the operational objectives ensuring that the hotels operational standards are met. Manage overall daily operations of the Linen Room and Manage overall daily operations of the Linen Room. Fairmont The Palm Dubai - 381 rooms Position Date Joined Career Highlights: * Regular check all laundry machinery ensuring all filters are cleaned regularly and press covers are in good condition reports any machine defect to Engineering and ensure all guest request are promptly and professionally met, liaise with Assistant Housekeeping Manager and Butler Team : Shift leader : 1 April 2014 to October 30 2014 Four Seasons Alexandria, Egypt - 120 rooms Position Date Joined : Laundry Team leader : January 2013 to January 2014 Assures that adequate supply of clean linen is maintained at all times and assists Manager of Housekeeping and Laundry in establishing PAR levels. Delegates responsibilities to employees adequately to ensure effective and appropriate accomplishment of tasks as needed. Position Date Joined : Housekeeping attendant /Laundry Valet : February 2010 to December 2012 *I started as public area attendant then runner then I transferred to laundry department as laundry valet
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