Occupation:Quality Assurance Specialist |
Location:Mount Pleasant, SC |
Education Level:Bachelor |
Will Relocate:YES |
Description
13+ years working remotely in Healthcare Informatics. Experienced with systems integration, HL7/XML interfaces, web development, databases, quality assurance testing, managing staff, training and technical support. Looking for a technical role where I can utilize my development and systems integration experience in the healthcare field. AmeriHealth Caritas (Contract)/Provider Network Manager: September 2018 to present - Automate/streamline manual processes to improve the efficiency within the department. - Management of provider data related to Medicare and Medicaid. - Adhoc requests requiring investigation of root cause analysis, development of reports and support activities. Relevant: Customer Support, Medicare/Medicaid, TriZetto Facets, Access DB, SQL, Finance Operations/Managed Care. Self Employed: February 2018 - September 2018 - MakeLab, Dettworks, Trends-In-Medicine/Web Consultant, Business Analyst and Instructor Relevant: Arduino, Rasperry Pi, Linux, WordPress, Specifications/Analysis Enclara Pharmacia, Mount Pleasant, SC: November 2004 - February 2018 Manager, Systems Integration: September 2017 - February 2018 - Wrote new team job descriptions, developed procedures, interviewed/hired, coached and evaluated team members. - Managed rollout of 100+ Interface Implementation requests, reviewed team QA test results and configurations. - Trained Managers on IT support teams pertaining to interfaces. Senior Systems Integration Analyst, Interfaces (Team Leader): June 2015 - September 2017 - Resource to the entire Support and Systems Integration Teams, led the teams, trained the managers & staff and managed 100+ new interface cases plus 500+ existing interfaces. - Led kick off calls with hospice accounts & vendors managed timelines for new interface implementations. - Customized interface implementation phases and training materials for team, hospice and vendor to follow. - Led end to end Interface QA test sessions with vendors, hospice accounts and internal developers. - Troubleshot issues related to new and existing interfaces and reviewed team members' results of analysis. - Worked closely with developers concerning new e-Prescribe Interfaces and oversaw conversions to upgraded Interfaces. Senior Interface Analyst (Team Leader): September 2013 - June 2015 - Team Leader to newly created Interface Teams: Interface Implementation and Support. - Customized QA Test Plans based on vendor specifications, trained and developed procedures for team members. - Responsible for working with vendors and internal developers to gather specifications for new interface design. Interface Analyst: November 2008 - September 2013 - Configured, deployed, supported ALL Interfaces between Hospice Vendors and Enclara. -Tested all new enhancements and bug fixes related to interfaces. - Created documentation for new interfaces utilized by developers and hospice staff. Programmer/Analyst: November 2004 - November 2008 - Wrote code for enhancing Call Center's proprietary pharmacy web application used by pharmacists (Xeris). - Developed mobile application modules used by physicians (XerisMobile) to manage EMR and other internal applications used by IT department for managing documents. - Rotated after hours monthly code release and weekly after hours support. Relevant: Cerner, Allscripts, Epic, mumms, Suncoast, HCHB, McKesson, HTML, JavaScript, C#.Net, SQL2000, Stored Procedures, HL7, XML, JSON, SalesForce, RxNT, CR8358, Plone, Python, database driven web development, software testing, code release, systems integration & support. Industrial Informatics, North Charleston, SC/IT Analyst: June 2004 - November 2004 - Converted VB.Net program to Mono C# used by machines to cut customized window shutters. - Created ad-hoc database driven reports for clients. - Provided IT support to staff throughout the plant. Relevant: Visual Basic 6.0, Chrystal Reports, MSDE DB, Postgres Medical University of South Carolina, Charleston, SC: October 1994 - June 2004 Marketing Services/Information Resource Consultant II: October 2002 - June 2004 - Led the redesign/integration of clinical tools for hospital website utilizing SiteExecutive CMS. - Wrote ColdFusion modules for the physician directory, Call-A-Nurse and Wellness Assessments. - Evaluated, tested prototypes and chose new platform used for new hospital website: muschealth.com CCIT (Contract)/Software Engineer: November 1997 - October 2002 - Provided web server administration of ASP applications, SQL-Server 6.5, in NT environment. - Developed interactive websites using ASP, ColdFusion, Delphi, FrontPage Extensions. - Developed web intranet application using JSP/Sybase for clinicians to monitor patient charts. - Consultant to departments throughout the entire University/Hospital related to databases, spreadsheets, application development, web site & web server support. Pathology and Lab Medicine/Computer Programmer III: January 1996 - November 1997 - Developed Access97 databases and maintained existing Paradox, FoxPro and dBaseIV applications. - Rotated on-call with team for VAX/VMS operations, PC and networking issues. - Wrote Cerner Command Language code to automate monthly outpatient revenue reports. - Technical resource to other clinical areas outside of the department. Office of Enrollment Services/Information Resource Coordinator I: January 1995 - January 1996 -Assisted with the conversion of the Student Information System from IBM mainframe to Unix platform by performing QA testing, gathering specifications from end-users and making enhancements to system. -Managed departmental LAN (Novell Netware 3x) -Let implementation of EDI to facilitate receipt of electronic student transcripts from other institutions. -Generated ad-hoc reports with Uniquery. Office of Enrollment Services/Data Coordinator: October 1994 - January 1995 -Wrote code using JCL/SAS on IBM mainframe for automating student acceptance/rejection applications. - Conducted training for department and developed library of training manuals/documentation for endusers and programmers. Miscellaneous Employment SC Sports Medicine, Charleston, SC/IT Support Specialist: July 1993 - October 1994 Nationwide Ins. Co., Annapolis MD/Computer Claims Processor: June 1988 - December 1990 Hammond & Heim, CPA, Annapolis, MD/Computer Op Coordinator: June 1987 - June 1988 Education BS Mathematics: Charleston Southern University - Alpha Chi Honor Society: 1994 -Completed graduate coursework at University of Phoenix and MUSC.
Accomplishments
Highlights:
Job Skills
Keywords
