Information Technology Specialist Personnel Manager and United States Army Veteran with a Secret Security Clearance and with proven educational experience troubleshooting and supporting end users of computers and other technology. Able to effectively prioritize and execute tasks in a high-pressure, fast-paced environment without supervision. Highly self-motivated and directed with keen attention to detail. Proven analytical, evaluative, and problem-solving abilities, with the ability to present ideas in user-friendly language. Possess excellent communication and interpersonal skills. Recipient of multiple awards for outstanding performance and professionalism. Career supported by the pursuit of a Bachelor of Science in Information Technology and CompTIA Certifications. * * Troubleshooting * Customer Service * System Maintenance * Quality Assurance * Problem Solving * Data Collecting/Compiling * Installation/Maintenance * Communication/Organization * Microsoft Office Suite
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