2012 - September 2018 AmeriGas Lockport, Illinois Area Director II * Supervise all aspects of business LPG (propane) operation for Northern Illinois & Indiana plants. Multiple plant experience with 12 main plants and 18 satellite locations. * Support and direct all sales and market growth initiatives. * Successful conversion for area to SAP operating platform. * Drove sales and increased earnings and exceeded budgeted EBITDA by $2.2 million current fiscal year. * Improve distribution efficiencies for miles per stop, stops per hour and gallons per hour using routing software and business re-alignment. * Increased sales volume by 16% over 10 years. * Number one in company customer service measurements (NPS) in four of last six years. * Drove positive morale and achieved number one in company "Key Performance Indicators" which include safety, growth, gross profit, delivery productivity and expense controls. * Responsible for total operation. Total accountability for sales, budgets, P&L's and terminal operations. 2005 - 2012 AmeriGas Lockport, Illinois Area Director / Market Manager Manage all aspects of business for Northern Illinois, NW Indiana & Southern Wisconsin (8 main plants and 3 satellite locations). Took the market to positive growth position in two years after years of negative growth. Successfully negotiated numerous labor contracts with five Teamster Locals and prepared for any possible work stoppage. Decertified two districts from Teamsters Local 705. Improved safety performance with right attitude, focus and improved communications and initiatives (i.e. Smith Driving Skills). 2001 - 2005 Rhodes/ John M. Smyth's Homemakers Downers Grove, Illinois Division Operations Manager - Division Office * Direct 14 store managers and 170 commissioned sales personnel manage $95 million of sales volume in 4 markets. * Hired and trained new business office and sales staff for new locations. Opened 4 stores in 12 month period. * Responsible for total operation of 345,000 square foot Distribution Center and movement of $12 million-dollar inventory. Total accountability for sales, budgets, P&L's and store operations * Turned around 3 struggling stores transferred into the division, created systems and routines for each store resulting in positive sales gains. * * 1998 - 2001 Helig-Meyers/ John M. Smyth's Homemakers Downers Grove, Illinois Director of Operations - Division Office * Responsible for strategic direction, operation and performance of entire company, motivate and direct the senior management staff and other key business associates to achieve sales budget. * Spearheaded team to trouble shoot and correct operational problems of Distribution facility identified problem areas and brainstormed with Senior Vice-President to facilitate new procedures to correct. * Develop sales and store budgets, recorded double digit sales increase for 15 consecutive months. * Develop and implement business strategies to effectively compete in changing industry, marketplace and economy. * Achieved highest delivery productivity in company. * * 1997 - 1998 Heilig-Meyers/ John M. Smyth's Homemakers Orland Park, Illinois * Store Manager * Accountable for $19 million-dollar total volume and 162,000 square foot showroom and warehouse of Orland Park and Ford City store locations, developed sales forecasts and store budgets, motivated all store - personnel, implemented sales training and incentive programs, attained sales and budgeted margins, responsible for all phases of store operation. * Instrumental in the successful achievement of 15% increase in sales from previous year. * Successfully organized and supervised closing and liquidation of the Ford City location. * . * 1993 - 1997 Levitz/John M. Smyth's Homemakers Orland Park, Illinois * Operations Manager * Responsible for all operating, warehousing and general office functions of Orland Park facility. * Negotiated all store contracts, monitored building maintenance, security and all store expenditures. * Administered perpetual 3.5 million-dollar inventory, coordinated employee benefits and human resource * needs, implemented store safety programs, participated in management/union negotiations. *

Highlights:

• Benefits
• Business Strategies
• Distribution
• Inventory
• Management
• Sales
• Sales Increase
• Sales Training
• SAP
• Satellite