19 years of extensive experience as a Systems Development Engineer, Tech Support Engineer and Manager for voice and data systems in the Telecommunications, high-tech commercial and military industries. Enjoy new learning emerging technology communications, developing people skills, technical planning organizing problem solving, troubleshooting anomalies and developing strategies to improve quality of products and services. Strong interpersonal communications experience works well individually and, in a team, confident, flexible, motivated, and multi-task oriented. . PROFESSIONAL EXPERIENCE Metro Net INC 2017 -2018 Director IP Access Engineering Directed the IP Access team responsible for all Residential Services Voice Video and HSI installation for all Markets in Indiana, Illinois and Kentucky. This consisted in tracking over 1 Million dollars of equipment in 45 Metros. * Responsible for managing over 8,000 Pieces of Telecommunications equipment in over 45 Markets sites in access of 1 million dollars. * Change Control Manager responsible for scheduling and tracking all maintenance activities on all equipment and circuits. * Provisions and over sees the work of all provisioning for and All Optical circuits to include 1 gigabit through 10 gigabit GPON XGS PON. * Responsible for monitoring, maintaining, and configuring all telemetry and ISP routers and switches, as needed using BGP, IGRP RIP OSPF protocols. * Successfully created and tracked over all installations and upgrades of all Metro Ethernet equipment consisting of Cisco, NOKIA and Adtran GPON equipment and Alcatel Routers, Alcatel cross connect switches, Dense Wave Division Multiplex equipment and projects list using Microsoft Project Manager. * Responsible for monitoring all Unix Servers handling all Network Management and Testing Software, i.e. (SolarWinds, Footprints, M6 Nokia AMS and Adtran AOE as well as Nokia SAMM Management platforms) * Had to create installation Process and procedures for the current and newly hired Engineers to follow. * Had to rework Equipment Venders Support contracts for all Nokia, Adtran and Telco Systems equipment. Alpheus Communications 2001 - 2017 NOC Manager NOC Manager and trainer in charge of Evening and Night shift NOC technicians with responsibility of monitoring, trouble resolution, and managing over 14,000 Circuits consisting of Gigabit Ethernet, SONET Level OC3 to OC 192, DS1 to DS3 and all LAN, MAN and WAN IP network equipment and ISP services. * Responsible for managing over 10,000 Pieces of Telecommunications equipment in over 800 sites in access of 50 million dollars. RICKY D. BELT * * * * * * * * * * * * * * * * * Change Control Manager responsible for scheduling and tracking all maintenance activities on all equipment and circuits. Provisions and over sees the work of all provisioning for DS1, DS3 and All Optical circuits OC12-OC192 to include 1 gigabit through 10 gigabit. Responsible for monitoring, maintaining, and configuring all telemetry and ISP routers and switches, as needed using BGP, IGRP RIP OSPF protocols. Successfully created and tracked over 1000 installations and upgrades of all Metro Ethernet equipment consisting of Cisco, Foundry and Alcatel Routers, Alcatel cross connect switches, Ciena Core Directors, Sorrento Dense Wave Division Multiplex equipment and DS3 MUX equipment projects list using Microsoft Project Manager. Responsible for monitoring all Unix Servers handling all Network Management and Testing Software, i.e. (Netcool, Clarify, Clarity, Visional, Net analyst) Responsible for ensuring all testing and troubleshooting of all ISDN, T1, DS3 Frame and OC3 and OC48 ATM interfaces, in support of all outages to ensure outage times were less than 30 minutes in duration. Responsible for reviewing all clarify trouble ticket cases for quality as Network Operations Center Technicians opened and closed them. Provides training to NOC techs on CIENA Core Director, Cisco 15454, Sorrento Dense Wave Division Multiplexing equipment, and Cisco Switches and routers. Provided feedback to Operation Engineers on the designed of all new Circuit engineered to ensure proper circuit Turn-ups. Created Network Operation Centers Operational procedures for all NOC techs to follow. Responsible for all Escalation issues that needed elevated to Offsite Telco's (MCI World Com, Sprint, AT&T, T-mobile Verizon and Broadwing) for repairs and or circuit turn-up. Network Operation Center Program Manager for all Circuit migrations requirements with in all services and Metro Areas. Received a letter of memorandum and award from Company CEO for maintaining a 99.99% KPI outage time and customer satisfaction during the 4 month migration. Responsible for ensuring Network Operations Technicians can test all DS1 and DS3 and SONET circuits using the Centest, BTS 650 and Digital Light Wave to locate troubles. Responsible for creating training material and training all Field Technicians and NOC Technicians on Companies Telemetry and IP Management Network for Remote Management of Alpheus communications Network Systems. Lead principle for all VOIP, Gigabit Ethernet, server problems and resolutions internal and external to Company. Provide post sales engineering service support to customer account representatives as needed. WORLDCOM COMMUNICATIONS 2001 - 2001 Senior Network NOC Engineer Project lead for all customer support needs, while in charge of five engineers responsible for all planning and engineering of all backbone wide area network data and voice switching and transmissions systems OC48, OC3, DS3, ISDN and T1 circuits for Navy Marine Internet Network Operations Center (NOC). * Managed all Shift Schedules and Standard Operating Procedures for WorldCom's Network Operation center at Coronado Navy Base. * Responsible for management of all Circuit Action Activation issues between Customer Demark and WorldCom POP Central Offices. * Responsible for and manager of all testing and troubleshooting of ISDN, T1, DS3 Frame and OC3 and OC48 ATM interfaces, in support of all outages to ensure outage times were less than 20 minutes in duration. RICKY D. BELT COPPER MOUNTAIN NETWORK CORP 2000 - 2001 Senior Level IV Tech Support Engineer Perform customer support by providing engineering analysis, system integration testing of all Copper Mountains DSL products ranging from IDSL, SDSL, ADSL, and Glite Cards as a Senior Level IV Customer Support Engineer Tech. * Recreated network scenarios in Lab to troubleshoot customer issues using varieties of wan interfaces such as T1 line cards DS3 ATM/switches, and Frame relay modules. * Assisted and provided support for all Copper Mountain as well as Authorized Support Provider Field Support Engineers to install software and correct anomalies and correct configuration problems in our equipment and their equipment. * Responsible for finding any in-operable anomalies in our product with other vender's modems routers and switches and provided feed back to the hardware and system engineers on the proper corrections that will support our customers needs. * Provided Engineering date on the designed of the new OC3/STM Module for the Copper Edge DSL Switch now being developed. * Created a new training program for Copper Mountain customer support tech and field support tech to enhance their knowledge level of knowledge ATM, T1, DS3 Frame, PNNI and TCP IP and SNMP Protocols when dealing with customers. * Designed and managed the creation of New Tech lab to troubleshoot and create customer problems. * Responsible for understanding and creating all test scenarios using Ethernet, ISDN, T1, DS3 Frame and ATM LAN and WAN interfaces to provide a solution to anomalies that all CLIEC NOC engineers, ASP field Engineer, ISP Engineers and Copper Mountain Sales engineers find in support of any outages. * Responsible for configuring all routers with the proper protocols using IGRP EGRP RIP OSPF and ensuring that Copper Mountains customers have theirs configured properly. * Responsible for troubleshooting networks and loading SNMP management Software (Copper View and HP Open View) on NT Workstations as Well as UNIX Workstation (Suns). * Responsible for creating tests scenarios and testing all new Software Versions and MIBs prior to release to customers then support those releases. * Response for finding software and MIB Anomalies and writing MR and escalating to the Systems Engineers for fixes then testing those fixes prior to release. WHEAT INTERNATIONAL COMMUNICATIONS 1996 - 2000 Senior Network Engineer Performed engineering analysis, system integration testing and system design for Military Communication systems to include Tactical Switch System (TSS) and Automated Digital Network System (ADNS). Senior West Coast Systems engineer for TSS project which included integration testing, system design and system integration and logistic support, while supervising a Staff of two. * Installed, tested, and maintained Asynchronous Transfer Mode (ATM) switches onboard the USS Coronado in support of Hunter Warrior exercise. Switch utilized was the Yurie LDR 100 and the exercise was designed to perform an RF integration test with Marine forces ashore. Established SOVT procedures for circuit and verified during exercise. * Engineered, designed, and performed Shipboard Verification test the Navy's Tactical Switching system (TSS) now being installed onboard all Navy amphibious ships. * Engineered and performed a TSS Telecommunication test with Joint Integration Testing Command (JITC) Division at Ft. Huachuca, AZ. The test integrated a TriTac based phone system and routed through the Asynchronous Transfer Mode (ATM) JDE network at Old Town Camp SSC San Diego to SSC Topside and over satellite T1 to JITC. RICKY D. BELT * * * Engineered A Marine Tactical Satellite Signal Processor (TSSP) and a new EF Data modem was utilized to prove compatibility with existing infrastructure located at JITC. Performed an engineering study provided a baseline communication modeling support for Radio Frequency (RF) line of sight networks associated with TSS and ADNS communication suites supporting Marine detachments afloat. Set up and maintained and operated a proprietary Tactical Cell (TACCELL) based communication suite for AFCEA demonstration in San Diego. Communication suite utilized training frequencies in designated cell range and tied into Pacific Bell for ISDN capabilities.
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