Description
Self-directed, experienced Manager/Systems/Network Administrator/Business Analyst with expertise in Windows environments deployment and administration of technology solutions, both client and server based systems. Ability to support existing technologies, provide clients both internal and external, with consistent, reliable and professional technical services and support. * More than ten years' experience in network/systems administration * Effectiveness with time management, organizational skills, through project management teams * Planned and implemented the PC LAN migration environment from Windows 2000/XP to VISTA via SMS for the Global Desktop standard Windows 7 test environment * Lead Systems Administrator for installation, configuration, and technical support of newly developed application to improve business productivity * Managed and implemented recovery processes in accordance with the organization's disaster recovery and business continuity strategies * Strong commitment, vision and leadership Effective problem solver thorough researcher Detail oriented and focused in coordinating projects. Strong analytical, writing and research skills Conscientious and focused with details. * ITIL Foundations * Define and document customer business functions and processes * Consult with functional business unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access * Acts as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and other organizational in the analysis, design, configuration, testing and maintenance of case management systems to ensure optimal operational performance * Analyzes the feasibility of, and develops requirements for new systems and enhancements to existing systems ensures the system design fits the needs of the users * Tracks and fully documents changes for functional and business specifications writes detailed universally understood procedures for permanent records and for use in training * Identifies opportunities for improving business processes through information systems and/or non-system driver changes assists in the preparation of proposals to develop new systems and/or operational changes
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Ec Council | A Leader | 1/2018 - 1/2018 |
| Independence University | Lead Associate Dean | 1/2015 - 1/2017 |
Accomplishments
Highlights:
Job Skills
Keywords
