Description
Senior Claims Professional with over 20 years of proven performance in insurance claims analysis, negotiations, and resolution for Fortune 50 industry leader. Expertise in providing comprehensive assessments of automobile claims with specialization in litigation cases and field investigations securing settlements, with top closure rate within fast-paced, time sensitive environments. Strong communication, interpersonal, and selling skills. Proficient in utilizing varying proprietary applications, as well as Microsoft Word and Outlook. Results-oriented and hard-working leader who is committed to achieving company objectives, while delivering quality customer service. Core strengths: Claims Handling/Investigation/Resolution Policy Review and Interpretation Settlement Negotiation Liability Assessments/Determination Litigation Management Negligence Comparative Analysis Regulatory/Policies and Procedures Compliance Fraud Investigations Staff Training/Coaching Multi-State Jurisdictional Knowledge Medical and Legal Terminology
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
State Farm Insurance Company | Senior Claims /Litigation Specialist/Field Adjuster Claims Supervisor | 1/2010 - 1/2010 |
Investigated | Senior Claims Representative Team Leader (Total Loss)Claims Administrative Team Supervisor Auto Property Damage/Bodily Injury Claim Representative | 1/2006 - 1/2008 |