Description
I truly enjoy the food and beverage profession and am soundly competent to handle any industry related challenges that develop. I have a strong sense of situational awareness that make me exceptional at building and maintaining relationships with the community, my staff, and the brand I represent. Also, I take ownership of guest concerns and arbitrate them fairly and competently while protecting the interests of my business. In addition, I am refreshingly creative and skillful at producing solutions that people often assume will require outsourcing or the creation of a new position to resolve. Moreover, my enthusiasm and knowledge of fine spirits, creative culinary, and delivering fantastic dining experiences is rarely matched and quite respectable. In overview, I am a confident food and beverage professional, ambassadeur to my brand, and will be an asset to any F&B outlet. * * 2015 - 2018 Proprietor/Operator - Chilly Paws Pawsicles - Homer, AK I operated my own brand, observed my own brand standards, and delivered a fun, profitable, and successful product to my community. My responsibilities included the merchandising of my product, maintenance of my finances, and development of sales opportunities. 2010 - 2015 Hospitality Manager - Snow Goose/Sleeping Lady Brewing - Anchorage, AK Responsibilities included the creation of, and ongoing maintenance and development of our website and social media presence. In addition, I addressed all correspondence related to these platforms. Also, I used our venue to showcase performing talents, host community activities, and facilitate private banquets that earned revenue for the outlet. Furthermore, I conducted hiring, interviewing, scheduling, and the operational supervision of floor managers and staff. Most importantly, I worked tirelessly to build, develop, and maintain productive relationships with the community. 2008 - 2010 General Manager - Henry's Great Alaskan Restaurant - Anchorage, AK Responsible for all food and beverage operations to include ordering, planning, and oversight of banquet and restaurant movements Devised and implemented all training for staff. Created forecast revenue reports, interpreted data and reported to the business owner with necessary cost controls and methods of revenue development. Directed all staff and their scheduling, answered and responded to P&ls. Designed menus and price fixing. Programmed the POS and tooled it specific to our needs. Directed the preparation and sales procedures of all product while insuring compliance with all local, state, and federal regulations. 2004 - 2008 Operations Manager - Settlers Bay Lodge - Anchorage, AK Responsible for building and maintaining FOH budget, liquor costs/ordering, and cost control standards. Conducted employee performance reviews and maintained employee files.
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