MANAGEMENT Successfully managed and administered operations of multi-million dollar businesses. Operated multiple locations, departments and a subordinate staff of over one hundred employees. Interviewed and assessed candidates for employment. Participated in training, coaching and evaluation of staff to determine promotions and salary adjustments. MARKETING Increased earnings by 15% through sales analysis, inventory reduction and cost control. Successfully marketed new products. Knowledge of product placement, and ability to display for visual impact ADMINISTRATION Administered all phases of audit functions, including bookkeeping, cash accountability, budgets, payroll, inventory and expenses. CUSTOMER SERVICE Provided excellent customer service and preserved commitment to superior satisfaction. Able to work independently and manage time well, self- starter with highly developed customer service skills. Professional with creative and organizational talents to provide comprehensive support for all aspects of daily operations. Excellent technical skills including proficiency with Microsoft Word and Excel.

Highlights:

• Audit
• Coaching
• Cost Control
• Customer Service
• customer service skills
• Evaluate
• Inventory
• Management
• Marketing Management
• Microsoft