A solutions professional with extensive background implementing leading edge applications for business management Solid expertise in business analysis supporting innovative and strategic applications delivering significant bottom line value Specializing in the discovery, documentation and quantification of business-related problems, issues and inhibitors Applying exceptional ability to analyze and translate complex technical information for top management as well as end-users Recognized for partnering with business leaders and cross-functional teams to plan, integrate, document and execute projects focusing on guiding organizations through change Special consulting focus on operations, productivity, and bottom line value SELECTED PROFESSIONAL ACHIEVEMENTS Optimized over 1000 individual stores for several Tier 1 supermarket clients. Utilized client sales and business strategy parameters in the optimization process. Assisted clients with the implementation of optimization recommendations in tailoring individual stores to local customer shopping behaviors and demographics. Provided SKU rationalization recommendations as a result of the optimization process. Results: Implementation of recommendations resulted in a 2% - 5% increase in store's bottom line performance. Created and Conducted a "Front-end Productivity" study for a large warehouse retailer. * Identified critical issues impacting checkout productivity. Recommended technology implementations and operational changes to improve cashier productivity and customer service. Results: Implementation produced a 30+% increase in efficiency. * Led, developed and managed the definition of a Merchandising Workbench for a large discount department store. * Project consisted of a series of 17 integrated decision support application frameworks. Completed a detailed definition for the first three applications (Product Lifecycle, Product Performance, Inventory Planning for Replenishable Merchandise). * Results: Subsequent development and implementation of the workbench contributed to the retailer achieving their merchandising, sales, and profit objectives over several following seasons. * Directed development and build of an IT Strategy and Plan for a major Canadian airline. * Developed an innovative methodology allowing the consulting team to focus on key problem areas, identify high value applications, and align the IT plan with the airline's business strategies, goals and objectives. * Results: Execution of the new IT plan resulted in the achievement of sales, profit and customer objectives in subsequent years. Managed the development and installation of a retail pharmacy system for a large chain pharmacy client. * This project included development of the BRD (Business Requirements) and FRD (Functional Requirement) documents, managing the development, education, and implementation teams. Included as part of this system was an Inventory Management sub-system. * Results: Implementation in over 700 stores, the pharmacy system resulted in a 25% increase in pharmacist productivity, a 10% increases in third party prescription profit, significant reductions in pharmacy inventory, and an increase in customer service. Managed the development and installation of a Point of Sale system for a large chain pharmacy client. This project included managing the development, education, and implementation teams. Rollout to over 700 stores * Results: This new POS system resulted in a 15% increase in store bottom line profits with the implementation of price management, price lookup, promotional pricing, and the resulting reductions in FTE labor. * Worked with IBM product development laboratories in defining requirements and market estimates for leading edge products in retail, manufacturing, surface transportation, fast food, and shared logic document processing industries. * Product technologies included magnetic stripe, optical bar code, optical character recognition (machine and human), point-of-sale, new business applications, shared logic word processing, inventory management, and retail industry ticket printing. Managed the development and installation of prototype systems for Freight Control, Inventory Management (INFOREM, Wholesale, Staple, and Fashion IMPACT), and Shared Logic Document Processing systems. Results: These prototype developments resulted in several new, leading edge products being released to manufacturing and subsequently delivered to clients.

Highlights:

Companies I like:

Yale, Stanley Black and Decker, BIC, Fast Switch

• Retail
• Microsoft Visio
• Science
• VISIO
• Macro (Predefined Code)
• Applications
• Data Analysis
• Integrate
• Microsoft Excel
• Microsoft Project