Description
PROFILE Resourceful professional offering stellar business analysis, project management, and team leadership talents, coupled with strong analytic, relationship building, and problem-solving skills Business Analysis * Project Management * Team Leadership * Data Analytics * Process Improvement Staff Supervision & Training * Needs Assessment * Requirements Gathering * Technology Solutions SQL * Performance Improvement * Account Management * Territory Management * Client Relations Key Strengths * Change agent with track record for strengthening business operations. * Adept at performing well researched and intuitive customer and business needs assessments critical to development of new processes. * Dynamic leadership talents related to team initiatives. * Expert negotiator and closer that excels in surpassing objectives as well as driving revenue and profit growth in highly competitive markets. * Consistent top performer with ability to assess customer expectations and corporate needs, recommend solutions, and develop profitable partnerships. Served as an integral member of a team responsible for updating current application from a legacy system to an innovative system, Guidewire, which included leading the $45M project from inception through completion. Wrote and presented requirements to the software developers and other business partners. Performed user acceptance training to ensure the new product was ready for deployment. * Directed a project that enhanced productivity of the team while lowering costs by up to 30%. * Utilized SQL and DB Visualizer to create queries and customize reports for end users, which aided in business decision-making.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Mercury Insurance Group | Business Analyst Senior Casualty Adjuster Auto Casualty / Field Adjuster | 1/2015 - 1/2015 |
| Early Career | Glenn Sorensen | 1/1999 - 1/1999 |
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