Description
Analytical Proactive Problem Solver Solution Focused Independent High Achiever Efficient Negotiation Effective Mediator Auditing, Research & Analytic Skills Key Achievements & Awards * Served as a first responder for six catastrophic tours of duty to assist with claims for natural disasters: Colorado (Hail), Miami (Hurricane), Myrtle Beach (Hurricane), Pennsylvania (Wind/Hail) and Texas (Wind/Hail). * Highest rate of satisfaction by clients for level of service provided. * Excellent record of settled claims-100% of re-inspection client feedback was positive, stating, "Attentive to client needs, empathetic, walks through entire claim (start to finish) and explains things thoroughly." * Resolve on average over 50 claims per month. Claim Expertise * Home Owners: Fire, lightning, windstorm, hail, freezing of plumbing system and theft. * Fire Loss: kitchen, furnace, arson, explosion. * Natural Disaster: hurricane, wind, hail, lightening and flood. * Theft: vandalism. * Property Types: Single family home, town home, condos, manufactured homes. Professional Highlights
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| State Farm Insurance | Claims Representative Customer Service | 1/1989 - 1/1989 |
Accomplishments
Highlights:
Job Skills
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