3 years of experience in QA/BA in Retail and E-commerce. * Provide Project Support (Issues Tracking, User Training). * Create Functional Design Document. Create Detailed Design Documents. * Create Application Documentation (User Guide, Operations Guide, Training Manual, etc.). * Experienced in analyzing business processes, designing new systems / enhancing existing, analyzing billing and recurring processes and system business systems to meet end-user expectations, and working around constraints imposed by legacy systems. * Proficient in all phases of Requirement Management, including gathering, analyzing, detailing and tracking requirements. * Accomplished in gathering and documenting requirements and engaging appropriate stakeholders throughout the project. * Experienced in documenting requirement using Unified Modeling Language (Use Case and Activity Diagrams) also building business Process Flow Charts using tools such as Visio. * Good Working Knowledge about Requirements Elicitation, Gathering, Clarification, and Analysis. Participate in the creation of Business Requirements Documents. * Experienced in creating project documentation and deliverables in all phases of SDLC, extensively worked with Waterfall and Agile Scrum methodologies. * Ability to adapt to new technologies and situations. Participated in SCRUM Planning Meetings, Retrospective Meetings, Daily Scrum Meeting and Backlog Refinement Meetings. * BRD, FSD/FRS, Requirements Traceability Matrix creation. * Successfully develop and maintain outstanding client relationships at all levels. * Participated in several Sprint Planning, Sprint Review, Daily Scrum and Backlog Grooming Sessions * Business process analysis and modeling using UML. * Excellent skills in writing and reviewing Test Plans and Test Cases. * Facilitated User Acceptance Testing (UAT) with the stakeholders and the business users * Extensive experience in testing Client/Server and Web-based applications. * Assisted Product owner for the decomposition and prioritization of user stories and creation of Burn-Down Charts. * Prepared use case documents and utilized MS Visio to create UML diagrams including use case, activity and class diagrams to extract business process flows and workflows, thereby assisting development and quality assurance teams in understanding the requirements. * Scheduled scrum meeting with team to monitor project progress and identify any obstacles that team is facing. * Discussed and analyzed release backlog with product owner, development and QA team to forecast sprint durations and sprint backlog. * Released fully tested product at the end of each sprint to release management team. * Facilitated UAT in co-ordination with the business users to identify business requirements recorded the requirements in a format that can be reviewed and understood by both business user and technical user. * Expertise in generating reports using Bug reporting tools such as Jira and Quality Center, Bugzilla, Mantis. * As a QA manual tester, experience in functional and regression testing in Android, IOS and web applications. * I have experience in automation testing with HP ALM and Selenium. * Experience in UAT testing with test scenario creation and test case execution. * Experience in testing an enterprise class system with an understanding of multi- tier architecture. * Experienced in Desktop web testing, and Android and IOS testing applications. * Experienced in e commerce and retail domains. * Experience in creating test models for product test and release control. * 2+ years of software testing experience which also includes database testing, strong knowledge of SQL, SQL/PL. * Comfortable working in Agile and waterfall environment. * Experience in HTML, CSS and JavaScript. * Experienced in writing Manual test cases and Execution. * Experience as a QA tester worked in Agile environment and have cloud experience. * Experience in ability to find bugs and defects quickly. * I have IT experience in retail industry more than 2 years. * Experience in Developing test automation and continuous Integration. * Experienced testing mobile applications across Android and IOS devices. * Excellent Knowledge in SQL and ability to write complex queries and experienced in working with large scale RDBMS. * Maintained Test Matrix and Requirement Traceability Matrix. * Strong Knowledge on MS Office suite, MS Visio, MS Excel, and MS Power Point, Blue Works Live. * Experience in analyzing business requirements and preparing Test plan, Test scenarios, Test cases and Test data for business requirements for mobile application testing, functional testing, Main frame Testing and Database testing. * Proficient knowledge in various types of Software Testing such as Integrated testing, System Testing, Black box testing, Positive Testing, Negative testing, Volume Testing, Data Driven Testing, Back end Testing and Regression Testing * Good Working knowledge Junit, Maven, Mockito. * Good working knowledge of major Operating Systems such as Windows 98, 2000, and iOS. * Experience in Ad hoc project and communication with other departments as needed * Excellent customer service skills. Must be empathetic and continually solving problems through the eyes of the user. * Excellent verbal and presentation skills with an emphasis on being able to present technical topics in an easy to understand way for non-technical customers. * Extremely well organized and high attention to detail. * Involved in testing application on different mobile Platform such as iOS and Android devices. * Tested the application under different networks and Internet speeds including on 3G, 4G/LTE and Wi-Fi * Test Mobile app`s behavior under various interruptions: battery strength (full/medium/low), incoming calls, SMS, video calls. * Experienced in Desktop web testing, and Android and IOS testing applications. * Excellent communication and writing skills with the ability to adapt to new and dynamic environments * Good team leader, Player and can work alone with minimal or no supervision * Ability to multi-task, prioritize and work with time constraints while paying attention to details * Good problem-solving, judgment, and decision-making skill