Fran W

Soup-to-Nuts Customer Service

Occupation:

Customer Service Representative

Location:

Debary, FL

Education Level:

Bachelor

Will Relocate:

Description

Self-motivated professional with high level of written, verbal and interpersonal communication skills. Resourceful, committed to getting job done, pleasant, flexible and dedicated.

Work Experience

COMPANY	POSITION HELD	DATES WORKED

CaLLogix, Inc.	(Confidential)	8/2006 - 12/2006
Reservation Services Intl	(Confidential)	8/2005 - 8/2006
Abacus Communications	(Confidential)	11/2004 - 1/2005
The Mark Travel Corp.	(Confidential)	8/1996 - 10/2002

Education

SCHOOL	MAJOR	YEAR	DEGREE

University of New Hampshire	Communication	1992	Bachelor Degree

Accomplishments

Highlights:

Team Lead to 10-20 agents

Companies I like:

Local TV stations, AAA Travel

Job Skills

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Keywords

Responsibilities

Problem resolution. Accurate order entry.