I am writing to inquire about clerical, information technology,and customer service position that have become available in your office or department. Competent and knowledgeable in the area of clerical, information technology, and customer service, I have an impeccable record and it is in my resume for your review. I am presently seeking a position that offers opportunity for growth and advancement. I would be proud to be a part of the department continued success. I bring strong leadership competencies, solid judgment, and decision-making abilities. I am also energetic and committed to achieving professional goals. If you are interested in a self- motivated and highly competent candidate, we should speak. I am available for an interview at your convenience. I appreciate your time and look forward to speaking with you.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	7/2006 - Present

SCHOOL	MAJOR	YEAR	DEGREE
North Miami Beach Sr. High	Diploma	1997	High School/GED Degree

Highlights:

•Help troubleshoot employee’s computer problems over the phone and in person. •Reset employee’s password, work with some networking, fixed some copiers problems and setting up & reconfigure their Internet Explorer & Outlook accounts. •Set up work orders for the technicians. •Was nominated for Excellent Customer Service Award for going out and beyond the call of duty. •Microsoft 95- XP, A+ software & hardware, Dameware (remote software), some C++, some Visual Basic, and some networking.

Companies I like:

IBM, Microsoft, Apple

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Making hotel reservations and paying for State of Florida employees registration fees for different training classes and conferences. I am over keeping important documents for the state in a of storage facility.