I am a professional Information Technology Technician with solid experience supporting software/ hardware systems and performing equipment upgrades under adverse conditions. Recognized for technical troubleshooting, optimizing performance and preventive maintenance skills used to rapidly and cost-effectively resolve challenging technical issues. My professional experience has given me excellent customer service and organizational skills, the ability to work effectively as a team or individually, and outstanding proven problem-solving skills that will allow me to add value to any organization.

Highlights:

• Software
• Management
• Security
• Active Directory
• Complaints
• Connectivity
• Desk Top Support
• Desktop Computer
• HP
• Inventory