Description
10+ years experience in Technical Project Management * Known to lead teams of more than 15 professionals * Skilled in Telecommunications methodologies and administration of advanced systems * Designed and programmed Avaya AC07, Cisco VoIP, and EvolveIP voice systems and documented voice call routing for customer's call center projects * Focus on change management and change control policies and procedures * Interface with diverse grounds on an international basis * Have been known to design, create, and implement Policies & Procedure manuals * Information Technology Infrastructure Library (ITIL) Foundations Certified * Project Manager for voice integration and migration projects, Project Manager - VoIP, worked on a remote basis
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Ntt Data Services | Network Convergence Specialist Adviser Project Manager Vo Ip | 11/2017 - 7/2018 |
| Dell Services | Network Operations Senior Advisor | 4/2011 - 11/2017 |
| Disys Consulting | Telecommunications Senior Specialist | 6/2010 - 4/2011 |
| Jp Morgan | Qa Analyst | 9/2009 - 6/2010 |
| Verizon Business (Washington Mutual) | Senior Telecommunications Engineer | 6/2006 - 5/2009 |
| Washington Mutual | Senior Business Analyst Telecommunications | 2/2003 - 6/2006 |
Accomplishments
Highlights:
Keywords
