Description
PROFESSIONAL SUMMARY * 8+ years of professional experience in Information technology and administration services domain, design with roles including Administrator, Analyst and Consultant. 5+ years of extensive experience in Salesforce.com CRM and Force.com platforms. Salesforce Certified Administrator Salesforce Administration expert who is able to maximize existing Salesforce applications and integrate them into an existing sales system. Proficient in troubleshooting Salesforce, configure Salesforce applications and able to work with a variety of database tools. Brings extensive database and computer hardware technical skills into the world of Salesforce Administration. * CRM: Salesforce * Salesforce Technologies: Workflow & Approvals, Reports, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects * Languages/Scripting Languages: PL SQL, CSS, Java Script, HTML, VB Script
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
(Confidential) | Administrator | 8/2016 - Present |
Sony | Salesforce Administrator | 5/2014 - 7/2016 |
At&T Global Services. | Salesforce Administrative Consultant | 8/2011 - 4/2014 |
Patni Computer Systems Ltd Igate Corp. | Junior Salesforce Administrator | 1/2010 - 7/2011 |