Description
Summary of Qualifications * Over 20 years' experience in various key managerial roles in operations, food/chemical production, logistics, and warehouse settings, including with major Fortune 500 companies in manufacturing, retail, technology, and wholesale marine industries, overseeing contract manufacturing operations for customers domestically and worldwide, to produce sugar, polymer additives, dietary supplements, excipients, and more, supervising up to 100 employees, driving and sustaining annual revenues up to $50M, providing motivation and guidance to consistently attain or surpass all daily quotas and objectives, while exceeding all corporate and client expectations * Proficient with all phases of workforce and professional development including, interviewing, hiring, training and mentoring, delegating work orders, setting daily production initiatives, goals and objectives, monitoring all work activities for quality, expediency, safety, progress to goal attainment, and proper employee/client interactions, conducting performance evaluations, implementing promotions or disciplinary measures, and terminations * Experienced retaining quality employees through sound Team Building concepts, excellent communications, and respected leadership skills, guiding and directing individuals to maximize performance, productivity, and their own personal potential * Designated by upper management to provide comprehensive training to new and existing personnel, writing job descriptions and authoring/enforcing SOP, as well as functioning in a limited HR capacity, updating individuals for new developments in systems, procedures, and protocols * Reviews, trains, and enforces full compliance to all OSHA safety regulations, including Lock-Out and Tag-Out protocols and procedures, and the wearing of PPE, maintaining full compliance with Federal and State laws * Adapts quality assurance and manufacturing principles and techniques of specific ISO standards to specifically identify and eliminate waste, improve efficiency, and reduce expenses, resulting in operational cost savings, marketability, and enhanced profitability * Utilized as a trusted and knowledgeable resource, the "go-to" professional, regarded highly by peers, upper management, and clients, providing objectivity, clarity of thought, trusted for developing well-informed decisions, and resolving complex production, quality, and logistics issues through the formulation of achievable action plans when others cannot * Strong communications, analytical, math, detail-oriented, and problem-solving skills * Over 20 years' experience achieving award-winning sales results (securing individual accounts purchasing $1M of product per year, sustained for 7 consecutive years) and providing uncompromising highest standards of customer service in the production, technology and marine industries, assisting clients/customers with their product/services requirements and selections, offering intelligent solutions customized to individual needs, assertively negotiating annual contracts, and resolving issues to their complete satisfaction * Multi-tasks effectively, learns new systems quickly, and completes all projects on-time or ahead of critical deadlines * Leverages technology to enhance productivity, Windows, MS Office, proprietary software (SAP, JDE, ADP, Peoplesoft, etc.), CRM software, Internet research, and email * Works well independently or collaboratively in a team environment
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Toll Compaction Group | Quality Control Manager | 1/2012 - 1/2012 |
| West Marine | General. Manager /Area Wholesale Manager | 4/2009 - 12/2011 |
| Pettit Marine Paint | Territory Sales Manager | 2/2007 - 1/2009 |
Accomplishments
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