My goal is to use my experience in teaching, psychology and management to make a significant contribution to the quality of training and education

COMPANY	POSITION HELD	DATES WORKED
Florida Department of Elder Affairs	(Confidential)	6/2006 - 6/2007
Florida Department of Elder Affairs	(Confidential)	10/2004 - 6/2006
Florida Department of Elder Affairs	(Confidential)	1/2004 - 10/2004

SCHOOL	MAJOR	YEAR	DEGREE
Florida State University	Psychology	2004	Bachelor Degree

Highlights:

• Extensive knowledge of Medicare program, supplemental health insurance, long-term care insurance and other long-term care options, Medicaid, and many other health insurance related topics • Named as “one of the foremost experts on Medicare in the state” of Florida • Highly proficient in public speaking in a variety of settings and to a variety of audiences including Medicare beneficiaries, their caregivers, social workers, case managers, healthcare providers and other related populations • Designed extensive training programs on Medicare, long-term care planning including insurance, annuities, estate planning and other options, prescription assistance, presentation skills and other related topics • Conducted outreach presentations with various public figures including former Administrator of CMS (Centers for Medicare and Medicaid Services) Dr. Mark McClellan, Secretary of the U.S. Dept. of Health and Human Services Mike Leavitt, and Congressman Robert Wexler • Taught classes to a wide variety of populations of all ages and demographics throughout Florida, one of the most culturally diverse states in the nation. Some of these populations include retired and practicing doctors, lawyers, nurses and insurance professionals, social workers, pharmacy students, and those working in their own culturally diverse areas such as the Haitian and Hispanic areas of South Florida • Highly computer literate. Technically proficient with Microsoft Office, most internet applications, and the statistical analysis program SPSS • Well versed in one-on-one and group counseling • Experienced working under pressure and with tight deadlines

Companies I like:

Mass Mutual, Ameriprise, Blue Cross Blue Shield, Merrill Lynch, State Farm,

P&L responsibilities
Presentation
Technology Solutions
Software Implementation

• Insurance
• Financial Planning
• Long-term care planning
• Training
• Training Administration

Provide basic and intensive training to volunteers on Medicare, Medicare Supplemental Insurance, managed care, prescription drug coverage, Medicaid, long-term care planning and options, counseling skills, counselor responsibilities including HIPAA compliance, cultural awareness and presentation skills. Develop and update all trainings on an ongoing basis.