Summary Business Analyst experience managing cross-functional projects. Extensive background managing vendors, creating and managing budgets, and managing maintenance renewals for both hardware and software. Recognized as a highly dependable and accountable professional who is resourceful and detail oriented. Areas of expertise include: * Third-Party Risk Management * Data Analysis * Design Thinking * Contracts Management * Data Protection * Lean Practitioner * Process Improvement * Problem Solving/Trouble shooting * Agile/Scrum Master Highlights of Qualifications * Exceptional organizational skills, attention to detail, and technical expertise in managing all aspects and oversight of objectives that are intrinsic to project management success and customer satisfaction. * Strong interpersonal, verbal, and written communication skills articulated with cross-functional teams. * Experienced business analyst and network/desktop integration support consultant. Specialize in IT vendor management and hardware and software maintenance, providing the highest level of service while consistently reducing expenditures. * Reputation for exceptional interpersonal skills and ethical behavior. * Manage company assets, including tracking and managing maintenance and reviewing support contracts and other vendor related items. * PMO skills (communication - management - processes - people skills). Provided Served as Information Analyst consulting on a large-scale Exchange 2010 Migration for the University campus-wide email, calendar, and mobile device project. technical support technical consulting and technical communications for faculty and staff. Responsible for PC upgrades and deployments as well as PC software including Vista and Windows XP.

Highlights:

• Security
• Hardware/Systems
• CAT
• Folder
• Information Technology
• Infrastructure
• Integrate
• Inventory
• Managed Security
• Management