Description
A subject matter expert in Business Process Management. * A passion driven Self Starter. * Strong time management skills and focus on meeting deadlines. * Strong client interface and presentation skills. * Strong business acumen. * A multitasker and a natural leader with critical emphasis on details. * Loves to prepare training material and passion for imparting training. * Very strong in Oral and written communications and documentation. * Very much comfortable in handling Change Management. * Strong Project Analysis and Management Skills. * Worked on Financial Compliances. * Critical Thinker and Innovation and creativity driven thought leader. * Been an important member of the PMO in all projects and a member of PMI too. * Performed Risk Cost, Cost and Scope Analysis and Management. * Coordinated and Managed Proposal preparation for different US State and Federal Department projects. * Experience in project management in various verticals focusing Risk, Cost and Scope Management * Work closely with the Software Development Team and been responsible for the Delivery of various projects. * Worked as the main Interface between Client and the Development Team. * Knowledge of Data Warehouse architecture, Data Quality and Profiling and Data modeling * Experience in SDLC phases with diverse methodologies like Traditional Waterfall, Agile and RUP. * Experience in Business and Data Analysis with over 9 years of experience in the Information Technology Industry- specializing in Enterprise Risk Management, Documentation and Project Operation management. * Experience in gathering, eliciting and writing detailed documents like BRD and FSD. * Experience in the documentation of specifications, creating technical and user manuals with illustrations, designing and implementing new processes and technology. * Experience on creating business process models via workflow diagrams and system modeling using UML diagrams and data flow diagrams. * Analyzed "As Is" and "To Be" business processes and experience in converting the requirements into technical specifications. * Comfortable in data analysis with SQL queries for retrieving, maintaining and organizing data. * Participated in creating Requirements Traceability Matrix (RTM) and performing GAP analysis using MS Excel. * Conducted User Acceptance Testing (UAT). Performing preliminary investigation for early analysis of existing systems. * Expert in designing detail system use cases, user stories, developing business test cases and working with QA teams during testing phase thereby facilitating acceptance testing with stakeholders and business users * Experience in conducting joint application development (JAD) sessions with end user, expert team, Business intelligence team, IT SMEs and QA team for project meetings, walk through and all stakeholders. * Attained proficient communication skills through meeting stakeholders, System developers and other teams and developed stakeholder friendly attitude * Independent, hands on, innovative, self-motivated and possess ability of quickly grasping clients' business requirements, critical thinking, in-depth analysis and team oriented.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
(Confidential) | Business Process Management | 1/2013 - Present |
Open Orbit Corporation | Sr. Manager Of Operations | 1/2011 - 12/2012 |
Airtel Usa Inc | Manager Operations | 10/2007 - 12/2010 |