Led, managed and delivered complex Telecom transformation projects for AT&T, Rogers, Maxis, Motorola and others ranging from 2 - 10 million dollars. * Managed Amdocs delivery services under BSS, OSS, OGS and managed services model * Contributed to strong growth in project opportunities and increased win rates for Amdocs * Contributed to Digital Transformation strategy resulting in strong growth for Amdocs. * Achieved $1M in savings by enhancing 80% delivery efficiency in onshore/offshore model. * Consistently exceeded all project deliverable goals across multiple programs. * Created strategy for removing team challenges and enhanced productivity. * Enhanced efficiency by instituting the use of Scrum and Agile methodologies with exceptional improved delivery and higher customer satisfaction. * Coached, developed and led distributed teams of business executives and technical professionals with Agile roles, routines and responsibilities of Scrum/Kanban * Managed and mentored large groups in excess of 50 Project Management: Enterprise project and program management, Custom Software Development, Database Design (RDBMS), Systems Engineering, System Migrations/Integrations, and Enterprise-wide Implementations IT Project Lifecycle: Requirements Analysis, ROI Analysis, Costing & Budgeting, Project Scheduling, Testing/QA/Rollout/Support Value-Added Leadership: Cross-Functional Supervision, Team Building & Mentoring, Client Relations & Presentations, Business & IT Planning and Vendor Management Project Management Tools: MS Project, MS Visio, MS Office, Clarity, TFS, Jira, Rally, Plainview PPM Domain Knowledge: CRM (Amdocs, SAP CRM, Siebel, Salesforce), Billing, Ordering, e-Commerce, MVNO, Field Service, Call Center, Omni Channel, EPC, CPQ

Highlights:

• Services
• Support
• Active Server Pages
• Professional Services
• Retail
• Customer Relationship Management
• Management
• Billing
• e-Commerce
• SAP