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Craig G

Operations Manager - 15 Years of Experience - Near 10916

Occupation:

Operations Manager

Education Level:

Master

Will Relocate:

YES

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Experienced with internal and external audits. Reconfigured shipping process reducing costs by 17%. * Delivered strong and influential sales capability. * Fostered continual relationship building and problem solving with 500 accounts. Presented routine briefs to executive level customers. * Brand Manager responsible for overall performance. * Utilized creativity and market research to stay updated with latest marketing industry trends. Experienced in using plan-o-grams to maximize sales of product lines. * Merchandise Manager, Buyer and Inventory Management of 2000+ SKU's * Proficient in planning, implementing, and managing major projects and new processes simultaneously * Demonstrated successful collaborative teamwork and communication skills with professionals of all rank levels internally and externally. * Sustained employee engagement, diversity, and inclusion, rewards and recognition, employee wellness and safety, plus community involvement. Managed projects and budget. * Negotiate quotes for product, projects, and vendor selection. * Managed computer and technology support throughout company. Designated analyst/point of contact for hardware and software issues and troubleshooting. * Handled all areas of Trade Shows & showrooms in major markets (Atlanta, Anaheim, Rosemont, New York, etc.). Booth design, set-up, sales, scheduling, breakdown, shipping, unions, etc. * Safety for overall operations and trade shows. Experienced with internal and external quality audits. * Worked with each production crew on regular basis during plant operations. Reduced in-plant waste and rework. * Implemented customer complaint system with documentation. Experienced with investigation, Corrective Actions and Preventative Actions (CAPA). * Auditing experience: Product, Process, System with Internal & External: 1st, 2nd, and 3rd Party * Experienced CAPAs, 5S (Kaizen), Lean, 5 Why's, Fishbone, Root Cause Analysis, Production, Elimination/Reduction of Waste, JIT, Make It Ugly, Sales, and Customer Service issues. * Developed, educated and trained employees using PowerPoint Presentations, OJT, and manufacturer reps as to their impact and ownership in the quality management system. ISO 9001Company * Created and maintained documentation for plant and 3 warehouses (Excel, Word, and Pdf). * Created data spreadsheets, used line graphs, pie, bar charts to correct/improve non-conformance and/or improve production quality. Variable control charts, statistical process control (SPC) methods such as attribute and variable charts, individual and moving range charts, moving average and moving range charts, exponentially weighted moving range charts (EWMA), run charts, pre-control charts. Designed and set up work stations to include computer, printer, and tools for each flexo, die cutter, slitter, etc. Calibrated various quality measuring devices. * Tracked and evaluated incoming and outgoing quality metrics. * Brought in manufacturing reps to train employees on the use of equipment and/or products. * Wrote work instructions and procedures with documentation for ISO 9001 Company. * Plant Housekeeping with documentation. Safety Manager - Sheet Plant * Lead / Conducted weekly safety meetings plant wide. * Reported performance to Director of Corporate Safety & GM (6 Reports). Certified OSHA 10 General Industrial. * OSHA 300 log, reporting, and investigation. Managed Workers Comp. * Trained in First Aid/CPR Conducted fire training and inspections. * Experienced in HAZCOM, HCS, and/or GHS. * Experienced in accident investigation. * Trained in Blood Borne Pathogens, Ergonomics, Arc Flash, Machine Guarding, Ladder Safety, Drug Testing Program, Fork Lifts, PPE, Flammable and Combustible Liquids, Walking Surfaces, Electrical, Emergency Action Plans, LOTO, Occupational Noise Exposure, Housekeeping Worked with local and state agencies. Production liaison with sales and purchasing. Provided monthly reports for Corporate Management. * Negotiated contracts, reviewed bids, planning, research, and detail oriented * Negotiated quotes for projects and vendor selection. * Wore other hats as needed outside of my position requirements (IT, purchasing, etc.) * Scheduled and maintained all plant - weekly, monthly, and yearly inspections with documentation. Johnson Matthey - West Deptford, NJ 1985 - 1993 Metals Trader * Developed statistical program to predict market buy / sell on PGM, Gold and Silver. Increased sales by 12% Plant Production JM Quality Education Training * Developed Quality Skills and Acumen Completed my MBA evenings and weekends under 2 years. * Acquired great computer skills and developed rounding formula for accounting group. * Worked in Refining Division beginning in CS and advancing to production (union shop). * Familiar with smelting, incineration, chemical leaching of spent products. * Met with customers to review their products, plant tours, arrange assaying, terms, social affairs (dinner, ball game, etc.).

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COMPANY POSITION HELD DATES WORKED

Hedaya Home Fashion Inc. Vp Of Operations 12/2017 - 2/2018
Pratt Industries Quality Control Manager Metals Trader 6/2012 - 9/2014
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