Summary of Qualifications * Motivated and highly organized team-player with a solid work ethic and exceptional people skills. * Effective communicator with experience in customer service, employee management, and new-hire training. * Excellent phone etiquette, interpersonal, and clear communication skills. * Knowledge of multiple medical information, electronic health record, and database systems. * Extensive knowledge of electronic dialing systems, automated mailing and payment processing systems. * Thorough understanding of the Health Insurance Portability & Accountability Act (HIPAA) & Fair Debt Collections Practices Act (FDCPA). * Motivated team-player prepared for new challenges and responsibilities.