Description
Key Achievements: * Exceeded company wide service goals by accurately and resourcefully managing 1 million pounds of freight and a fleet of 75 trucks daily in and out of the Phoenix hub. * Analyzed and forecasted both manpower and equipment availability. Used information to maximize load capacity by combining loads and prioritizing critical freight movement. * Monitored freight movement nationally making use of available resources to keep freight moving and ensure on-time service commitments are met. Developed and implemented training course for new supervisors reducing training time by 15% and increasing hub efficiency. * Streamlined communication process for planners and customer service agents for all service sensitive critical and distressed freight shipments improving response time by 15%. * Coordinated return loads for incoming drivers reducing deadheading by 10%. * Prepared and managed daily goal attainment manpower and resource reports. Assured compliance with DOT regulations. Arranged and secured emergency repairs and routine maintenance to vehicles.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
(Confidential) | Driver Manager | 9/2016 - Present |
Gordon Trucking Inc. | Driver Manager | 9/2012 - 8/2016 |
Pepsi Bottling Group | Customer Sales Rep Assistant Operations Manager Service Planner, Inbound/Outbound Dock Supervisor Relay Dispatcher/Coordinator, Roadway Express | 5/2006 - 9/2012 |