Manufacturing Supervisor Civilian Work Experience Production / Operations Management Dal-Tile February 2017 - Current Allen, Texas Duties. Body Preparation Production Supervisor Direct management of production, training and operations for a ceramic tile raw materials processing department. Department consisted of 30 team members working 12 hour shifts 7 days a week. Multi-tasking of 6 geographically separated areas within the department's fast paced production requirements. Tracked maintenance reports and scheduled Preventative Maintenance plans. Maintained a balance of production, safety and motivation for a diverse work force. Managed and trained shift leads to utilize team members in achieving standards while inspiring lean principles. Trained team members and performed audits of ISO9000, 5 "S", Safety inspections, quality specifications, pre-planning inspections, communications and team performance. Inspired team members to work on the understanding and final product for improving their performance skill sets. Troubleshooting of process issues to the root cause. Served as a cross functioning team member of Kaizens, Safe Work Practices, Employee Involvement. Provided the tools for peers to improve their process as a direct result of their team management. Utilized GMPs to explain the purpose of good safety and personal safety accountability. Weekly managed time keeping, payroll, training, and production records. Mentored younger supervisors in cross-training of work standard improvements with regards to company policies and principles. Achieved department goals without any loss of down-stream flow production. Involved customers concerns and quality requirements for standardization of process shift change communications. Planned support operations no less than 72 hours out from schedules deadlines. Displayed a professional example to all team members throughout the facility, always supported fellow Civilian Work Experience Production / Operations Management Quest Medical April 2012 - February 2017 Allen, Texas Duties: Manage daily operational and manufacturing operations of 2 medical device assembly lines. Ensure correct product assemblies and controlled documentatio.n. Lead a 15 person production team during a 10 hour shift of continuous production flow. Perform training with team members and validation of process. Verify inventory control of issued materials and ensure material return with minimal waste or scrap. Daily inspection of assigned equipment and production tools including calibration and safety standards. Investigate root causes to material damages and product deficiencies, providing documentation and analysis supporting findings. Complete non-conforming material recovery projects and updating documentation in QPulse. Completion of weekly production schedule and assist with future scheduling meeting company goals and customer demands. Facilitating team member of Continuous Improvement Team, Lean Management, Product Improvement Team, Safety Coordinator, Trainer, Kaizen Team and 5 "S" program for Fluid Delivery Disposable Operations. Cleanroom facility following FDA requirements for entry, operations, cleaning, chemical storage, packaging and material storage. Production / Installation / Operations Management Economy Signs and Banners February 2001 - February 2009 Dallas, Texas Duties: Manage daily operational and manufacturing operations for a small, dynamic commercial sign company. My daily responsibilities included facility management, meeting with customers / vendors/ contractors, placing customer orders, ordering materials, receiving materials, verifying city permit requirements, fabrication of orders, routing and installation of customer orders. Establishing inventory control methods thus reduce waste and staying under budget. Training and certification of new team members in all aspects of company production and operations, one level up and one level down. Perform preventative maintenance on all equipment. Travel as required to complete customer orders both nationally and internationally. Balance the needs of the customer with the most profitable result for the company ensuring on-going customer relations. Establishing inventory control methods thus reduce waste and staying under budget. Production Lead / Continuous Improvement Trainer / Lab Technician (QA) Interceramic USA, Garland, Texas May 1995 - January 2001 Garland, Texas Duties: Sole team trainer responsible for organization implementation of training / certification program for ceramic tile production operators for plant /company operations. Identified as the Continuous Improvement / 5 "S" Systems manager with the goal of reorganizing the production environment and process by establish a "Team Building" program. Supervised 2 production shifts (20- persons) during the non-stop production process of pressing, glazing, and follow on efficiency and quality procedures. In the absence of the Field Production Supervisor, I was the manager for all periods of the production lines and personnel management. Evaluated current production standards and procedures and improved the necessary areas by using the "problem solving" process. Perform testing and research in all steps of the production processes. I based production quality on statistical testing and charting through SPC and TQM during 8 to 12 hour shifts. Track and reduce scrap in daily production. Improved efficiency of line set-up and change-over process by a reduction of downtime and team based involvement. Active Safety Team member and MSDS auditor, conducting plant audits and reporting violations and improvements of housekeeping, organization, and safety standards. Inspect and schedule all department equipment for weekly preventative maintenance. Perform and assist maintenance department with preventative maintenance. Track and make necessary adjustments to all department equipment to improve quality and compliance. Ability to operate all departmental equipment to include, press, dryer, water application systems, engobe / glaze bell application systems, paste roller application systems, roto-color application systems, glaze spray application systems, material loaders (BT). Perform routine testing and research of raw materials, production material specifications, final product testing. Ability to perform the following testing procedures: apparent density, press expansion, viscosity, density, residue of dry and wet material, particle size distribution, percentage of moisture, percentage of water absorption, modulus of rupture, loss of ignition, Bullers pyrometer ring testing (kiln). Quality Assurance Lead / Inspection Intercontinental Mfg. September 1989 - February 1995 Garland, Texas Duties: I was the direct leadership of a quality assurance team (15 persons) on the MK-80 Series Bomb & Atlas Rocket Motor production lines. Scheduled daily duties for team members and projected future operations assessments. Perform routine non-destructive testing and repair routing within the production process, from receiving, forging to final assembly / shipping to federal contract specifications. Daily communicated with upper level management and government inspection team on daily status, process, and non-compliance issues. I managed the issue repair waivers and performed re-inspections of repaired materials. Track and reduce scrap in daily production. Ability to use various measuring devices such as micrometers, calipers, multimeters, electronic thickness measuring equipment, threaded and plug gages, weight distribution gages, steel radius measuring tapes, read schematics and technical drawings (blueprints). Military Work Experience Infantry Senior Sergeant / First Sergeant (11Z, retired) Texas Army National Guard January 2012 - January 2014 Ft Worth, Texas Provide senior guidance and mentorship to unit commander and battalion staff. Provide direction and training to 230 assigned personnel and 20 supporting non-direct assigned staff. Develop training guidelines, schedules and time management processes to allow 100% completion of assigned mission tasks. Perform personnel evaluations of senior non-commissioned officers and implement enlisted member rating schemes. Lead element for authenticating of annual unit morale, suicide prevention, sexual harassment, medical, dental, and finance to service member and dependent welfare. Deployment as Non-Commissioned Officer in charge for a mobile / operational training team to Mexico. Supporting direct training and doctorial support for the Mexican Army of infantry rural, urban and air-mobile operations. Mobilization and Deployment Facility Staff Duty Non-Commissioned Officer US Army February 2011 - January 2012 Ft Bliss, Texas I managed daily support operations, emergency, quality of life and facility improvements to over a total of 25,000 service members on a tactical training facility. Directed the coordination of shipping and movement of (over $1.5 million) unit equipment and mission critical supplies to and from all areas of operations. I managed a 6 person civilian administration and a 6 member civilian maintenance support team with daily leadership and motivation. Personnel Security Detail Leader Texas Army National Guard & US Army September 2009 - January 2011 Country of Iraq Continuous Operations Duties: Managed and led a 12 member close-in security team responsible for 3 general officers and over 80 federal / government VIPs. Performed tactical training, field assessment and planning for movement and coordination with foreign governmental agencies and facilities' with the country of Iraq and other secure locations. Directed risk consultation, incident and crisis management, force protection shortfalls and mitigation improvements for all levels of leadership during a 12 month tactical deployment. Led and successfully completed 125 ground and 14 air tactical missions over a total of 23,471 miles during a 12 month period with no loss or injury of personnel. Counseled subordinates on performance and daily behavior with written reports and plan of action for increased performance. I managed all administration, facility, health, hygiene and fire safety operations through delegation of subordinate leaders with zero loss of personnel or materials Unit Equal Opportunity Leader (additional duty in conjunction with PSD Leader) I provided direct management with my commander, in the recognition of detractors from a healthy unit EO climate by conducting a unit climate assessment to over 120 unit members. Prepared and assisted the commander in conducting EO training. Assisting commanders and assigned project officers in preparing and conducting ethnic observances and special commemorations. I was directly responsible for and conducting ethnic observances or special commemorations both national and host nation's beliefs. I completed the 12 month deployment with no complaints for authenticity to infringement of EO regulations following both US military requirements and federal laws or host nation. Infantry Platoon / Operations Sergeant Texas Army National Guard & US Army February 2001 - September 2009 Countries of Afghanistan, Iraq Continuous Operations Duties: Lead, train, evaluate and mentor a 40-person Infantry platoon. I completed a 12 month tour of Afghanistan assigned as an Embedded Training Team member located at numerous facilities. I mentored the 1st Afghan Army Brigade leadership on tactical, developmental and organizational operations separate from higher headquarters. Assigned to the United Kingdom Afghan National Army Training Team, led a 21 member Afghani instructor team on infantry / security operations and basic non-commissioned officer development. Performed pay agent duties with accounting for a budget of over $500,000 monthly. As a Platoon Sergeant, completed an 18-month tour of Iraq leading an Iraqi Police Training Team Platoon (37 US soldiers male and female) while separate from higher headquarters and not directly supported. Without prior special training in the area of emphasis and separately assigned to the Wasit Provence, mentor the Iraqi Police command element through all areas of military and police operations. Responsibilities to include training of over 5,000 police officers, routing of materials and equipment, conducting offensive, security, public support, humanitarian and retrograde missions. All missions completed with 100% accuracy and with no loss of assigned personnel or equipment. Implemented a tactical detainee holding area and supervised the detention of prisoners without direct supervision or support from higher detention facilities. As per requirement, prisoners were processed within 96 hours of regulation interrogations, feeding, billeting, medical / dental care and moral. Inspected and mentored the local leadership of 18 separate police detention centers and 01 federal detention center in the Wasit province of Iraq. Led and trained a 12 person site security squad providing security and movement control of a federal chemical weapon storage facility. Over the 12 month period, no negative incidents or breach of security were successful by foreign or local groups of interest. Division Operational Battle Non-Commissioned Officer, Texas Army National Guard & US Army February 2000 to December 2000 Country of Bosnia Herzegovina Continuous Operations Duties: Included the reporting and tracking of over 20,000 operational issues to the division commander. Provide security and communications for the divisional commander / staff during tactical planning and operations. Provide leadership, motivation and training for all 10 subordinate soldiers assigned to G3 operations / night. Perform the duties of assistant MND (N) liaison officer with daily operations at SFOR headquarters in Sarajevo, Bosnia. Assist the CIMIC team with direct operations to the indigenous population and supporting governmental agencies. As the Quick Reaction Force Liaison, reported directly to the commander of all activities and operations of the US Division QRF Team. Infantry Squad Leader (11B/M/30) Texas Army National Guard February 1990 to February 2000 Greenville, Texas Responsibilities include recruiting, training, motivating, leading and evaluating a mechanized infantry squad (+). Provide general, moral, and personal welfare for all assigned soldiers, on and off duty. Support the civilian government, schools, agencies, and non-profit groups as requested thru the chain of command. Infantryman / Scout (11B10), Electrical Engineer (52C10), Unit Armorer US Army September 1983 to June 1989 Ft Hood, Texas and Federal Republic of Germany Continuous Operations, $20,000/yr Responsibilities include providing security and reconnaissance for nuclear missiles in both tactical and garrison environments. Providing weapons training, maintenance and security for all weapon systems assigned to the unit. Provide direct support as an Engineer contact team member. Maintain accountability of all assigned personnel, tool, and shop equipment as directed by unit operating procedures. Troubleshooting and repair of electrical systems with direct support of the units land battle missions. Lead personnel in daily physical fitness training and provide first aid as a combat lifesaver.