Scott S

Manager - 0 Years of Experience

Occupation:

Manager

Location:

Monument, CO

Education Level:

Bachelor

Will Relocate:

YES

Description

Customer Success/Satisfaction * Executive Relationship Development * Conflict / Crisis Management * Cloud Services / SaaS / PaaS * Product Implementation * Project Management * Escalation Management * Customer Management * Enterprise Account Management * Contract Development * Alliances * Team Building and Leadership

Work Experience

COMPANY	POSITION HELD	DATES WORKED

Oracle Corporation	Senior Principal Customer Service Manager Director, Support Account Management Director, Customer Service Management	3/2016 - 1/2017
Oracle On Demand Service Delivery Management & Escalations	Director Director, Applications Critical Accounts Management	5/2002 - 3/2007
Oracle	Escalations Specialist Critical Accounts Management Rockwell Semiconductor Systems And Manufacturing Manager	10/1998 - 3/2000

Accomplishments

Highlights:

Job Skills

Keywords

Customer Success,Enterprise Support,Relationship Maagement,Saas,Implementation,Escalations,Revenue Growth,Oracle,Software
Consulting
Management
Product Development
Product Management
Integrate
Leadership
Project Management
Account Management
Customer Relationship Management