Areas of Expertise I am a certified Salesforce Administrator, Platform Developer, and have 6 years of experience on Software Development Life Cycle (SDLC) and one year as a Financial Analyst, which includes requirement gathering, requirement analysis, developing solutions, implementation & enhancement of business applications. * Configuration, Implementation and support experience in salesforce.com platform. * Involved in requirement gathering, analyzing them and provided quotes to the clients based on their requirements, size and duration of the project. * Configured the approval process for approving the listed quotes from higher officials and worked as a bridge between the developing team and the clients. * Experienced in analyzing business requirements, Entity Relationship charts and implementing them to work environment. * I have experience in triaging the issues/cases and based on its severity I have assigned them to the related technical team. * Experienced in writing the validation rules to validate user input data at the record level. * Created custom objects, lookup relationships, master-detail relationships, Junction objects salesforce Org. * Experienced in Creating Profiles, permission sets, Roles Hierarchies and sharing settings, Email Services, (Email Templates), Workflow Actions and Process Builder settings, * Capable to different Page Layouts, Record types based on business requirement. * created reports and dashboards based on the data presented in standard and custom objects. * Good Knowledge in deploying from one sandbox to another sandbox using Eclipse and Changeset. And writing code related to development in Eclipse (Eclipse as text editor). * Having good knowledge in writing APEX classes and Triggers creating VF pages. * Excellent skills in querying the SOQL & SOSL commands and managed data in database effectively. * Good knowledge in integrating and communicating with the third-party tools through SOAP/REST API. * I have hands on experience in using in JENKINS tool to automate the software code for PUSH &PULL functionalities. * Created stories in the project management tools and assigned the stories to the employee's based on points. And Involved in story-sizing activities. * I have hands on experience in Force.com Migration tool for deploying the components to production. Which is a JAVA base/ANT tool. * Good experience in conducting scrum meetings and Agile and sprint planning. (Efficient skills in project management tools.) * Experience in web technologies like HTML, XML, CSS and SQL. * An effective team player with good leadership abilities. I am a quick learner to new concepts, applications and had excellent problem solving and interpersonal skills. * Excellent written & communication skills to attend meetings Good knowledge in Unit Testing, Test Coverage and Code Review. * Good Understanding of IT Service Management (ITSM) and the ITIL business process along with maintenance of service level agreement (SLA) and monitor an SLA workflow.
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