Summary Of Qualifications Self-motivated and goal-oriented team player with 30+ years of outstanding management and customer service experience. Knowledgeable in analyzing budget deadlines in sales, second mortgages processing and closing, retail lending, installment loans, credit analysis, collections, and customer service relations. Conscientious and highly professional work in a wide range of tasks that includes - accounting, project management, and hiring/training employees. Demonstrate exceptional leadership and organizational abilities. Ensure effectiveness in personnel training, human resources, and quality control management. Provide leadership and direction on all aspect of sales and administrative operations. Excellent negotiating, communicating, and interpersonal skills. * Exceptional Interpersonal and Communication Skills - Proficient in promoting confidence and maintaining long-term relationships while successfully interfacing with people from diverse backgrounds and cultures. * Problem Solving - Proven ability to troubleshoot and develop both creative and innovative solutions to meet challenges. Successfully manages change for improved performance and greater team efficiency. * Work Ethic and Professionalism - Solid professional standards and excellent track record of dependability. Maintains a clear focus on achieving bottom-line results while always ensuring timely project completion.