Summary of Professional Skills * Extensive experience in Operations/Financial Management Services and Office Management * 20 plus years team management and supervisor experience * Produce, update and publish internal procedures ensuring regulatory, compliance and risk controls are in place and followed. * Expertise in coaching and motivating individuals to perform at top efficiency with an emphasis on teamwork and superior customer service. * Highly organized and efficient in fast-paced multitasking environments able to prioritize to accomplish objectives with creativity and enthusiasm. * Strong communication skills with team members and management to assure all are in sync with current procedures and department and corporate goals. * Proven track record in assisting team members with career pathing through Right Steps review process. Implemented level 2 cross training for personnel coverage.

Highlights:

Companies I like:

SUNTRUST, REGIONS, BANK OF AMERICA, UBS, BANKS, OFFICE

• Compliance
• Customer Service
• Outsourcing
• Accounting
• Banking Industry
• Brokerage Systems
• Coaching
• Communication Skills
• Customer Accounts
• customer service
• customer service representative
• operations