SUMMARY Seasoned management professional who excels in establishing excellent working relationships with customers, employees, vendors and contractors. Operations and finance expert Contract negotiations Research and analysis Operations management Profit and loss statements Strategic objective execution Process improvement Financial management Human resources management Customer retention Operations Manager Orkin LLC Sales, revenue and profit increases every year 25% increase in tech sales annually Vice President Schaefer Brush Mfg. Co., Inc Defined strategy and business plan for companywide implementation of Lean Manufacturing Methods Improved on time delivery to over 95%, while lowering inventory by 30% and decreasing manufacturing costs over 20%. Led execution of combining products and equipment from acquisition of assets of Worcester Brush increasing business some 20%. Facilitated plant layout change for cellular manufacturing. Operations Manager Schaefer Brush Mfg. Co., Inc Inventory reduced by 25% Manufacturing payrolls decreased while sales increased over 20% Developed and implemented various safety programs including HASCOM, Lockout/Tag out Machine guarding program to OSHA standards - invited state OSHA inspections annually. Attained U.S.Patent for 2 in 1 copper tube cleaner Developed customer survey to understand and improve customer relations Organized customer service department decreasing staff by 40% Bachelor of Science: Business Management, minor in Human Resources Upper Iowa University - Graduated Magna Cum Laude

Highlights:

• Management
• Manufacturing
• Process Improvement
• Research
• Retention
• Sales
• Business Management
• Business Plan
• Cellular
• Contract Negotiations