Lean Sigma / Six Sigma Operational Turnarounds Operational Excellence Change Management Knowledge Management Gap Analysis Executive Alignment Program Development Professional Coaching Shared Services Customer Experience Workshop Facilitation Career Awards & Highlights Wyeth (Pfizer) Team of the Quarter Established 1st standard global change management methodology driving user adoption across 30,000+ employees. GE Capital * Torch of Excellence award * 1st Quarter Results Award * 1,000% increase in order volume 300% increase in resellers * Reduction in cycle time & Increase in service quality CDI Corporation CEO Award * Best in Class process documentation, training and go-live support Synchronoss Technologies Led operations turnaround * Reduced penalty payments 99% Reduced order cycle time 70% * Decreased Aged orders by 95% IMS Health Established global standards * Designed 1st global process improvement methodology * Drove Global Change Management Effort for Salesforce Implementation * Embedded continuous improvement capabilities globally AmerisourceBergen Established Standards across disciplines * Drove Change Management efforts for 25 distribution centers, 30,000+ customers supporting revenue over $150B * Professional mentor for 1st women's professional network * Established standards for Quality, Change Management & Process Improvement Constellation Energy Excellence in Delivery Award * ERP Change Management & Training Development

Highlights:

Companies I like:

Trinseo, GlaxoSmithKline, Nbme, Canopy growth

• Management
• Change Management
• Documentation
• Interface Design
• Intranet
• Services
• Shared Services
• Support
• Technical Support
• User Interface