To obtain a position as a Quality Manager. This position will allow me to utilize my extensive training, experience and knowledge to drive Quality, safety, Manufacturing Operational Excellence and continuous improvement in all business aspects of the company. Sterling Engineering-Contract Current Assignment-Dexter Magnetics Elk Grove Village, IL Quality and Compliance Manager- (Contract) - Responsibilities 6/4/18 - Present Manage AS9100:ISO 9001 and ISO 13485 Quality Management Systems, train leadership and employees to understand the importance of quality and to provide strategic input on Dexter's quality direction. The following activities and accomplishments are highlighted: * Manage all aspects of the company's quality initiatives, Internal, Supplier and Customer Audits. * Completed Honeywell Customer Audit with no findings. * Worked directly with Honeywell to define and implement Honeywell's "Zero Defects Plan". * Worked with Parker Hannifin to develop and certify Dexter Internal Source Inspectors. * Revised the incoming inspection process to ensure incoming raw materials specifications are defined and verified prior to acceptance. * Revised the RMA process to have incoming inspection verify customer claims of defects, accept or reject based on verification, and ensure all suspect product is placed on hold and quarantined until re-inspected. * Developed A Corrective and Preventive Action procedure and trained plant personnel in completing the forms as required. Containment, root cause analysis, Corrective Action and follow-up on effectiveness. * Led the team to identify the root cause of a part defect that resulted in a Lockheed Martin complaint. Assisted the team in developing an effective corrective action and closed the SCAR in 10 days. * Completed a TechnipFMC audit with no finding resulting is the expansion of business offered by TechnipFMC from North America to Dexter becoming a global supplier. Molex Inc. Bolingbrook, IL Global Customer Quality Manager -Responsibilities 10/11 - 4/16 Work directly with customers, internal support staff and warehouse personnel to monitor and address quality issues and concerns. Work with the warehouse, manufacturing plants, customers and suppliers to ensure a philosophy of "Zero Defects", Zero Errors, and Zero complaints is incorporated into every employee's daily standard work. Develop, implement and maintain all Quality Systems for the two distribution centers under my responsibility. * Developed and implemented an ISO 9000:2008 Quality System at the Bolingbrook Warehouse, and received ISO 9000:2008 Registration in June 2012 * Staffed and trained QA personnel for a new warehouse start-up in California (West Coast Distribution Center). * Developed and implemented an ISO 9000:2008 Quality System at the West Coast Distribution Center, and received ISO 9000:2008 Registration in June 2013 * Developed and implemented the TS-16949 requirements at the Bolingbrook Warehouse and West Coast Distribution Center, achieving certification in June 2013 as a TS-16949 Support Site. * Became a member of the Hewlitt Packard (HP) General Account Management Team overseeing quality for HP world-wide. * Developed a cross-functional team between Warehouse Management, Customer Service, Sales, Product Management and Global Customer Quality to improve overall communications and improve customer response time. * Worked with 10 Manufacturing plants to drive continuous improvement/zero defects, improve customer relations and reduce customer complaints from 66 per year to 11. * Enforce the customer complaint Procedure to ensure customer complaints are documented and resolved as defined in the Procedure. 24 hour containment 100% for the last 2 years, 5 day root cause 100% compliance last 2 years, 30 day closure of complaint with customer agreement 100% last 18 months. * Participated as a GCQ team member to drive global communications and contribute to organizational effectiveness through procedure and policy development. * Define and implement KPI's, action plans, and strategy to meet and exceed Company objectives for profitability. * Developed and implemented the revised ISO 9000:2015/IATF 16949 Quality System, ISO 14001:2015 EHS System at the Bolingbrook and West Coast Warehouse, and received Registration in July 2017 * Train all personnel in quality concepts, PPAP, Blueprint Reading, Sampling plans, ISO, IATF-Automotive, ISO 13485 Medical Device, Environmental/Health and Safety, Lean Six Sigma, and Root Cause Failure Analysis. * Lead by example to mentor and develop all direct reports to ensure personal and professional growth. * Hands on-Management by Walking Around. (MBWA) Portola Packaging Inc. Batavia, IL Continuous Improvement Manager - Responsibilities 2/10 - 10/11 To oversee all aspects of plant quality and Continuous Improvement for the development and production of Injection and Compression Molded fitments. * Developed and implemented an SQF Quality Management System and served as the Management Representative. * Developed a closed loop corrective and preventive action system to ensure the identification of root cause with a focus on preventive action and mistake proofing. * Attended a Train the Trainer class for Root Cause Failure Analysis (RCFA) and instructed two 4 day classes in problem solving tools and techniques to achieve RCFA Trainer status. * Reorganized the QA Lab to eliminate scheduled overtime by $85K per year * Facilitated a data streamline, lean event, which reduced the use of 23 forms down to four forms. this event eliminated data redundancies, improved operator accuracy, reduced supervisor data entry from 1.5 hours to 0.5 hours allowing all more time to focus on being more productive. * Redefined unscheduled downtime to more accurately capture OEE. * Facilitated an RCFA scrap reduction team to identify the top three causes of waste. implemented improvements and reduced scrap from 7.74% to 1.75%. * Worked with Human Resources to implement a Near Miss Safety reporting process, which resulted in daily safety awareness and a focus on accident prevention resulting in a 40% improvement over the previous year * Implemented a level 1 meeting at the supervisor level, utilizing a visual board to identify scrap and downtime by machine, with a focus on action plans and accountabilities, rather than just reporting the previous day's results. * Performed data analysis on product sampling, correlated internal NCRs and customer complaints to implement a more effective and efficient sampling plan for product verification and validation. * Facilitated cross-functional teams to ensure participation of all employees in Lean Events with a focus on developing future leaders. * Attended a 5 day Lean Train the Trainer class to attain "Lean Trainer" Certification.

Highlights:

• APQP
• Audit
• Black belt
• Failure Analysis
• Green Belt
• ISO
• ISO 9000
• Microsoft
• Microsoft Access
• Microsoft Excel