Profile Implementation of global Image site - conversion * Implement and maintained global web image site to allow global location to process and QC, allowing centralized information for management control and auditing. * Responsible for converting two medium size clients from clients' financial system to Banks system. * Prepared and analyzed reconciliation for upload which resulted in sign off approval from appropriate teams. Team Manager - Financial Reporting (FR) * Successfully established a Publication team in New York and Pune India, within three month time frame. * Created a workflow request (WRF) process, linked to statistical monthly reports and charts, which assisted in streamline work request. * Created and standardized notes procedure to eliminated additional client comments during production * Introduced SharePoint site used by both locations which established organization and version control for client delivery funds * Applied Microsoft word template/style tool to client financial reporting. * Established a centralized web database for FR Clients and Funds Advance Business Analyst * Successfully implemented internal Bank of America ACH (Automatic Clearing House) process for monthly client billing. * Created and maintained access database for critical tracking target sales project which resulted in additional revenue. * Established comprehensive money transfer procedures manual classified as confidential for audit review which was accepted favorably by auditors. * Successfully identified and presented to upper management the need to standardize internal departmental sites. * Analyzed new website software tools which resulted in the selection of content management tool, eliminated the need for webmaster and allowed internal departments to maintain their own websites Areas of Expertise * Internal/External conversions: Manage internal and internatianal departmental websites conversions from development to production utilizing detailed project timeline. * Manage circuit conversion for external clients, which included creating status reports for upper management. * Process Improvement: Developed deployment flow diagram across all departments by product to eliminate redundancy and recommended options for improvement. Identified and created a detailed procedure flow diagram between Marketing and Implementation departments to help establish continuity of implementing products for clients. * Standardization and organization: Analyzed websites for standards administered System Life Cycle (SLC) for a communication client and established standards for client departments. * Organized Server/Lab for a system architects group which was used to test system projects. * Development of documents and training: Created and tested system user's guide manuals, before training the users utilizing webex. Developed internal and external presentations for users and clients * Established standards were none existed for departments, projects, and systems

Highlights:

• Management
• Business Analysis
• Business Analyst
• Intranet
• Microsoft
• Microsoft Office
• Web
• Web Technologies
• Account Management
• ACH