SUMMARY OF QUALIFICATIONS: Business Analyst professional with four years of experience encompassing workflow management and maintenance, project management, and applied decision analysis support. Improved efficiency of business processes by customizing and implementing software applications. Worked across departments to ensure the execution of company objectives. Experienced with SQL (Crystal Reports), relational database management systems (Access), and Visual Basic. * Proficient with Sharepoint, Snagit, and SmartDesk.

Highlights:

• Acceptance Testing
• Applications
• Business Analysis
• Business Analyst
• Crystal Reports
• Imaging
• Management
• Microsoft
• Microsoft Visio
• Personal Computer