Description
PROFESSIONAL SUMMARY Twenty years of experience in operations including customer care, training, sales, Human Resources and process implementation. Eleven (+) years consulting experience surrounding System Implementation, Customer Relationship Management, Project Life Cycle Management, BSS, OSS, Sales Operations, Customer Experience Solutions
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Amdocs Inc. | Testing Pmo Consulting Principal Consulting Principal | 1/2017 - 1/2017 |
| At&T/Directv Billing Conversion Business Readiness | Project Manager | 11/2015 - 11/2015 |
| Amdocs Inc. | Consulting Principal Project Manager Consulting Manger, Amdocs Consulting | 10/2014 - 11/2015 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| University of the Incarnate Word | Biology | 1998 | Bachelor Degree |
Accomplishments
Keywords
