Description
SUMMARY Skilled Director of Operations who excels at building management teams and demonstrates effective leadership in all aspects of the job. Proficient at cutting costs and streamlining operations. Solid experience managing multiple units, numerous projects, pre and post construction, permits, budgeting and administration. Increased, operations, sales, marketing and merchandise for multiple locations. Supervised a team of 6 area managers and 100+ associates. Reduced overtime by 17% by managing and staffing appropriately and overseeing time sheets. Strengthened company's business by leading implementation and initiative of designing and executing real estate possibilities. Worked directly with President, CEO, and VP to complete company objectives and create employee handbook. Increased profits by 23% in 9 months through restructure of business line and cutting costs of food and labor. Managed capital funding requests of up to $1.5 million from project approval to project closeout. sales by 10k per month during months of June 2015 and September 2015. Decreased liquor cost by 15% by setting up par stock system and creating staff initiatives. Implemented marketing strategies which resulted in 12% growth of customer base. Responsible for coordinating and booking large events. Reduced labor cost by 28% by implementing continuous staff training and revising operation hours. Hired as VIP caterer for Lollapalooza in 2010 thru 2013. Managed a staff of 50+ in high profile VIP lounges during Lollapalooza 2007 thru 2010. Spearheaded the design and implementation of numerous successful VIP lounges.
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