SUMMARY An adroit professional having more than 16 years of enriched experience in IT Sector. Is adept at developing software solutions by conferring with users, studying systems flow, data usage, work processes and investigating problem areas. Well-versed with Oracle E-Business process. Has detailed-understanding of various SCM and CRM Modules such as OM, PO, INV, Service contracts, Field service, Depot repair, Install base and Mobile field service. Possesses expertise in working closely with various manufacturing and supply chain areas. Highly skillful at monitoring & motivating the workforce to enhance their efficiencies & assisting them to contribute constructively towards client satisfaction. Demonstrates exceptional managerial, leadership, presentation, and interpersonal abilities.